Sunday, September 25, 2022

HCGi - We Get IT


HCGi is an employee owned company specializing in enterprise technology solutions. We offer best of breed products from the leading manufacturers to satisfy all our customers needs. Our twenty-two year consistent success is a direct result of the focus on customers achieving their project goals and not trying to deliver short term profits for HCGi.

HCGi - We Get IT
Headquarters
10440 Little Patuxent Pkwy
3rd Floor
Columbia MD 21044

800-370-5849

Thursday, September 22, 2022

Smarter Solutions for a Smarter Future



Behind every teacher, doctor and farmer is an IT professional critical to solving some of our toughest challenges. See how our mission powers theirs with a range of device-to-data center solutions. 

See more about our IT services at https://hcgi.com/ and you can email us at info@hcgi.com, or better yet, give us a call at 410-202-8042.

HCGi - We Get IT.

Sunday, September 18, 2022

NetApp and VMware - Two's company, three’s a cloud


We've got the key to VMware in the cloud. Cross the threshold into multicloud greatness: 
any workload on any cloud, with one unified approach, and consistent data management.

HCGi - We Get IT
Headquarters
10440 Little Patuxent Pkwy
3rd Floor
Columbia MD 21044

800-370-5849

Thursday, September 15, 2022

Fujitsu ActivateNow 2022


What can you expect from joining Fujitsu ActivateNow 2022

HCGi - We Get IT

Headquarters
10440 Little Patuxent Pkwy
3rd Floor
Columbia MD 21044

800-370-5849

Monday, September 12, 2022

Purpose in Action


The impact of Dell Technologies is as global as the people who work for us. Through a smaller carbon footprint, a more inclusive workforce, a larger social impact and comprehensive data protection, we are bringing positive change in everything we do.

HCGi - We Get IT

Headquarters
10440 Little Patuxent Pkwy
3rd Floor
Columbia MD 21044

800-370-5849

Friday, September 9, 2022

Tech to the Point: What’s the Right Tech For Me?


No two businesses are the same. What are the tech essentials that work for yours?
Let us know in the comments, watch this week's episode for some ideas,
 and subscribe to be notified when new videos drop.

Tuesday, September 6, 2022

Employment Opportunities - Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

  • Support outside sales team with information and quotations provided by the manufacturer
  • Answer incoming phone calls from Account Managers, customers, and distributors
  • Manage new and repeat sales by providing product and technical information in a timely manner
  • Work with HCGi field sales and sales management to address specific account needs
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Talk to vendors about products, negotiate pricing, check availability, research alternative products
  • Accurately process customer transactions such as orders, quotes or returns
  • Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT