Saturday, May 27, 2023

Unlock data and insights faster from edge-to-cloud with HPE Ezmeral Unif...


HPE Ezmeral Unified Analytics Software is a secure, fully managed, open source-based, software-as-a-service solution for enterprise analytics that provides curated, enterprise-grade versions of the most popular open source analytics tools, making it quick and easy to develop and deploy advanced analytics workloads across hybrid environments.
Learn how HPE Ezmeral Unified Analytics Software can put your data to work for all your analytics projects.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, May 24, 2023

MEET OUR TEAM : Brian Stubblefield


Brian Stubblefield
Director
Data Center Solutions

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, May 21, 2023

MEET OUR TEAM : Bill Heneghan


Bill Heneghan
Founder & President

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Thursday, May 18, 2023

Troubleshoot Catalyst 9000 Switch FIB Hardware Resource Exhaustion


This video explains the meaning behind the error message: "Failed to allocate hardware resource for fib entry due to hardware resource exhaustion" on Cat9k series switches and discusses what options are available to fix it. 

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, May 14, 2023

Happy Mother's Day


Happy Mother's Day.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, May 12, 2023

About Us

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.

HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

Our Mission

To enjoy success by continuing to satisfy our customers.

In the Community

HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, May 9, 2023

The new Latitude 9440


See how the new Dell Latitude 9440 make work a tangible experience with features that immerse you.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, May 6, 2023

Introducing MD ASBO Spring Conference Keynote Speakers...

               
Susan Harkin, Illinois District 300 Superintendent
  • "Destiny or Fate: Don't Leave your Professional Journey to Chance"
Monday, May 23, 2023
1:15- 2:00pm

Roland E. Powell Convention Center Ballroom, immediately following lunch. 
Admission is included in conference registration for attendees.

AND...

..and Special Speaker for our Closing Session on Wednesday


Melissa Kreutzer, Cancer Survivor

"Five Years in the Making - or Has it Been a Lifetime?"

Wednesday, May 24, 2022
10:35 - 11:20 am

Roland E. Powell Convention Center, outside classrooms, after the closing session

Find out more, here.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, May 3, 2023

Come See Us! Booth, 202!


Thank you for your interest in Maryland ASBO's 69th Annual Spring Conference, May 21-24, 2023, in Ocean City, Maryland!

The Maryland ASBO 3-day Spring Conference gives school business professionals from across Maryland and the region the opportunity to network, learn and grow in a vibrant community. Please join us!

MD ASBO membership is required to attend the Spring Conference. Email mschell@asbo.org with any questions regarding your, or your organization's, membership.

HCGi will be at Booth #202. Please join us!

Find more details, here.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, April 30, 2023

WorkForce® Enterprise AM Series | Intuitive Operation & Peace of Mind


The Epson WorkForce Enterprise AM Series is built for intuitive operation and peace of mind, arriving with convenient, high-performance features, like a user-friendly color touchscreen, robust security settings and PrecisionCore Heat-Free technology for consistent, accurate prints.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, April 27, 2023

HCGI Certifications

Fed ID # 453526648

Delaware MWBE # DE12061864

Maryland MBE # 13-322

Maryland SBR # SB12-31727

Howard County MBE # W12-21

SEWP Approved

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, April 24, 2023

Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.

Benefits:

  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, April 21, 2023

CresTV Episode 17: New Zoom Feature, Enhanced Collaboration Tools, and More


Join host Neil Fluester as he speaks with Jeff Fox, strategic alliances marketing lead at Zoom Video Communications, about what's new at Zoom, the collaboration between Crestron and Zoom, and different Zoom platforms. 

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, April 18, 2023

Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

  • Support outside sales team with information and quotations provided by the manufacturer
  • Answer incoming phone calls from Account Managers, customers, and distributors
  • Manage new and repeat sales by providing product and technical information in a timely manner
  • Work with HCGi field sales and sales management to address specific account needs
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Talk to vendors about products, negotiate pricing, check availability, research alternative products
  • Accurately process customer transactions such as orders, quotes or returns
  • Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred
HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax


Saturday, April 15, 2023

Audio Visual Technician


Job Description:

Position is responsible for assisting AV projects. Ideal candidate is well versed in Audio Visual equipment and its installation to include interactive boards, projectors and displays. Excellent customer service skills required. Ideal candidate should be familiar with Crestron control systems as well as Zoom, Teams, Rooms and Extron platforms. Knowledgeable of various mounting approaches, whether ceiling, wall, or column mounted is a plus.

Duties & Responsibilities:
  • Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
  • Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
  • Required to complete assignments in a timely manner.
  • Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
  • Basic understanding of AV installation, construction techniques and structured cabling.
  • Knowledge of low voltage cabling is required.
  • Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
  • Experience with test equipment required for commissioning.
  • Ability to work under pressure within specified deadlines.
  • Excellent organizational skills and the desire to work for a professional company.
  • Ability to work well with others in a team environment.
  • Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
  • Maintaining a clean and safe working environment at all times.
  • At least 2 years’ experience installing complex Audio Video Systems.
  • Ability to lift 50 lbs.
  • Flexibility to travel or work overtime as necessary.
Education

Minimum High School Diploma or GED

About HCGi

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator celebrating 24-years in business in the Mid-Atlantic region.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our Operations Center, based in Chicago, serves as our primary order fulfillment and customer service center. HCGI represents over 200 hardware and software manufacturers. We hold high-end certifications from Crestron, Dell, HP, HPE, Google, Lenovo, NetApp, and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

HCGi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Type: Salary plus benefits

Salary: Starting at $40,000

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, April 12, 2023

Behind the Design – XPS 13 2-in-1


Listen in as Falza Khanani, Director of CMF Design, and Nick DiLoreto, Sr. Manager, Industrial Design, take us through the inspiration for our most versatile XPS.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, April 9, 2023

Happy Easter!


Happy Easter!

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Thursday, April 6, 2023

All About Us

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.

HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

Our Mission
To enjoy success by continuing to satisfy our customers.

In the Community
HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, April 3, 2023

CresTV Episode 19: Microsoft Teams and AirMedia


Join host Neil Fluester as he speaks with Lauren Simmen, director of product marketing at Crestron, about the release of the new AirMedia Connect Adaptor/Microsoft Teams software combined solution.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, March 31, 2023

Presentation Systems

From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing.  We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.

Projectors and Displays

Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.

The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative.  For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG. 

For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.

We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget.  All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.

HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, March 28, 2023

CresTV Episode 15: Future of the AV Industry


Join host Neil Fluester as he speaks with John Henkel, director of product marketing for Netgear, about the AV industry.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, March 25, 2023

DON'T FORGET, March 30 ... Solutions Summit Tech Expo!


Thursday March 30, 2023

Join us for our annual Tech Summit at the Merriweather Marriott Lakehouse Hotel.
Our vendor showcase will highlight the very latest solutions for your organization.
Breakout sessions will focus on the key trends in data safety,
storage, and presentation systems.


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Wednesday, March 22, 2023

See You Soon at the Solutions Summit!

Thursday March 30, 2023

9:00am – 3:00pm

Merriweather Marriott Lakehouse Hotel
10209 Wincopin Circle, Columbia, MD 21044

Breakout Sessions 10:00am -12:30pm
General Session 12:30pm – Guest Speaker
Buffet Lunch / Free Parking / Giveaways

JOIN US FOR OUR ANNUAL TECH SUMMIT

Our vendor showcase will highlight
the very latest solutions for your organization.
Breakout sessions will focus on the key trends in
data safety, storage, and presentation systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax


 

Sunday, March 19, 2023

9th Annual Solutions Summit Tech Expo, March 30th!

Thursday March 30, 2023

Join us for our annual Tech Summit at the Merriweather Marriott Lakehouse Hotel.
Our vendor showcase will highlight the very latest solutions for your organization.
Breakout sessions will focus on the key trends in data safety,
storage, and presentation systems.


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, March 16, 2023

WorkForce® Enterprise AM Series | Less Hassle. More Hustle


Behold! Epson’s WorkForce® Enterprise AM Series, powered by PrecisionCore®. This marvel has less imaging parts than typical laser printers which can result in fewer slow downs, break downs, and office melt downs.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, March 13, 2023

What is ChatGPT and Why does it Matter? Find Out More, March 30th!

Please join HCGi for an informative Keynote presentation on March 30th at the Columbia Lakefront Marriott.

Come and learn about the cutting edge of AI technology, and find out how you can transform your organization.

HCGi Annual Solutions Summit includes:

  • Over a dozen of the top technology companies
  • Educational breakout sessions
  • Keynote address by noted TV contributor and award-winning speaker Patrick O'Malley.
  • Buffet lunch
  • Giveaways
  • Free parking

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, March 10, 2023

9th Annual Solutions Summit : CHECK OUT Some of Our Featured Vendors, March 30th

Our newest partner A10 will host a key informative session. As a leading software company, they provide secure, scalable application services for on-premises, cloud, and edge-cloud environments.

We all know HP as the tech work horse, but how about Poly? Learn about the newest accessories division of HP and the integrated solutions to command your conversations.

Hewlitt Packard Enterprise offers Greenlake, the hybrid cloud solution. Embracing the modernization of today's work force, HPE brings the cloud to you.

Meet the evolved cloud—a full-fledged hybrid multicloud approach where cloud steps up. No data silos, vendor lock-in, onerous operations, or overwhelming complexity. Learn more!

Let's talk about Rugged. Designed to survive all the elements, Dell's technologist will share all the latest news with all things Rugged.

Solutions for a multi-cloud platform. Learn from the VMware team how to manage cloud chaos to cloud smart with this in depth discussion.





CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, March 7, 2023

Highlights from MWC 2023


We came, we saw, we innovated, and we're thrilled to be back home with 30 new awards from #MWC23!

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, March 4, 2023

Enterprise Deployment Services

HCGI offers volume discounts on a wide range of products including all computers and printers. Customers that want to standardize on specific models of a manufacturers computer, can enjoy significant cost savings for any project.  Whether you plan to buy many computers at once or deploy smaller amounts over an extended period, we can help.

Many customers evaluate multiple options before selecting the technology they plan to purchase. After the specific model has been selected, the manufacturer may discontinue that unit before you can buy all the product you need. HCGI works closely with the customer and manufacturer to guarantee the lifespan of a particular model computer so that it can be deployed over time throughout your enterprise.

IT Complexities Eliminated

IT organizations often support mobile workers, distributed locations, and complex environments while adhering to rigorous governance and compliance with full accountability.

As infrastructure becomes more complex, business demands increase and the sophistication of end users expands; IT departments often find it challenging to sustain the rate of change and associated cost controls. Projections of continued shortages in skilled IT labor and adoption of new and potentially disruptive technologies have prompted IT leaders to partner with HCGI to offset risk and assume responsibility for managing their asset fleet.

Whether your organization is installing new technology or redeploying existing assets, HCGI can help. Our experienced project professionals and nationwide resources will properly plan, staff, and execute any project regardless of the complexity. After we have executed on our plan, HCGI will define a repeatable process to complete the project.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, March 1, 2023

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help. 

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, February 26, 2023

Chromebook Vero 712 - Sustainable Learning | Acer


See and do more with the Acer Chromebook Vero 712. This 3:2 aspect ratio Chromebook for schools features a 12th Gen Intel® Core™ processor that enables students to do coding on their Chromebooks faster than ever before.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, February 23, 2023

Solutions Summit Tech Expo

Thursday March 30, 2023

9:00am – 3:00pm

Merriweather Marriott Lakehouse Hotel
10209 Wincopin Circle, Columbia, MD 21044

Breakout Sessions 10:00am -12:30pm
General Session 12:30pm – Guest Speaker
Buffet Lunch / Free Parking / Giveaways

JOIN US FOR OUR ANNUAL TECH SUMMIT

Our vendor showcase will highlight
the very latest solutions for your organization.
Breakout sessions will focus on the key trends in
data safety, storage, and presentation systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, February 20, 2023

Our Upcoming Keynote Speaker : Patrick O'Malley


ChatGPT and AI :

If you have heard about ChatGPT and AI, you're probably both excited but concerned. Your instincts are correct. This presentation will show you how it can be amazing for your work life and personal life. You will see some of the ways that ChatGPT and AI will simplify your life, save you time, save you money, and help you learn faster. Practical take aways will include:

what ChatGPT can do, with practical examples you'll use every day
increase your productivity by 2-4 times
what specific things you can do to prepare for dramatic changes
Some AI tools
how it will affect your children
how it will affect the world (like a science fiction movie)
Come and learn about the cutting edge of AI technology, and find out how you can transform your organization.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax


Friday, February 17, 2023

Lenovo Late Night I.T. Season 2 | Automation: So, you got a bot…


Cue the sentimental tunes. We love bots, and their progeny are not evil overlords but business’s productive new friends.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Tuesday, February 14, 2023

Tech Summit at the Merriweather Marriott Lakehouse Hotel : March 30th



Thursday, March 30, 2023

Join us for our annual Tech Summit at the Merriweather Marriott Lakehouse Hotel.
Our vendor showcase will highlight the very latest solutions for your organization.
Breakout sessions will focus on the key trends in data safety,
storage, and presentation systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, February 11, 2023

We'd Love to Hear From You!


HCGI Hartford
(formerly Hartford Computer Group, Inc,)

CORPORATE HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

ILLINOIS National Support Center
Chicago Office
735 McArdle Drive, Suite B
Crystal Lake, IL 60014
815-893-6782 Phone
815-526-3148 Fax

MARYLAND
Mid-Atlantic Training Center
5560 Sterrett Place, Suite 100
Columbia MD 21044
410-202-8042 Phone
443-244-4777 Fax

INVOICE REMIT To Address:
HCGI
P. O. Box 824607
Philadelphia, PA 19182

Wednesday, February 8, 2023

AirMedia® Wireless Presentation and Conferencing


AirMedia® wireless presentation makes it easy for anyone to connect, present and hold successful meetings. Take a look at the AirMedia® line up, AM-3100, AM-3200, AM-TX3-3100, and the capabilities of what they each bring to the meeting room. From more affordable to more advanced options, AirMedia® wireless presentation makes it easy to bring a seamless experience to any space.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Sunday, February 5, 2023

Inside Sales


Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:
Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:
  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 
Qualifications:
  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.
Benefits:
  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives
Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Thursday, February 2, 2023

Customer Service Representative

Job Description
HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties
Support outside sales team with information and quotations provided by the manufacturer
Answer incoming phone calls from Account Managers, customers, and distributors
Manage new and repeat sales by providing product and technical information in a timely manner
Work with HCGi field sales and sales management to address specific account needs
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Talk to vendors about products, negotiate pricing, check availability, research alternative products
Accurately process customer transactions such as orders, quotes or returns
Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred
HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method: Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Monday, January 30, 2023

Intro to Absolute Secure Access


Ensure secure remote access, without sacrificing on experience. Absolute provides resilient network connectivity for users to securely access critical resources in the public cloud, private data centers, and on-premises.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Friday, January 27, 2023

Audio Visual Technician

Job Description:
Position is responsible for assisting AV projects. Ideal candidate is well versed in Audio Visual equipment and its installation to include interactive boards, projectors and displays. Excellent customer service skills required. Ideal candidate should be familiar with Crestron control systems as well as Zoom, Teams, Rooms and Extron platforms. Knowledgeable of various mounting approaches, whether ceiling, wall, or column mounted is a plus.

Duties & Responsibilities:

  • Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
  • Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
  • Required to complete assignments in a timely manner.
  • Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
  • Basic understanding of AV installation, construction techniques and structured cabling.
  • Knowledge of low voltage cabling is required.
  • Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
  • Experience with test equipment required for commissioning.
  • Ability to work under pressure within specified deadlines.
  • Excellent organizational skills and the desire to work for a professional company.
  • Ability to work well with others in a team environment.
  • Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
  • Maintaining a clean and safe working environment at all times.
  • At least 2 years’ experience installing complex Audio Video Systems.
  • Ability to lift 50 lbs.
  • Flexibility to travel or work overtime as necessary.
Education
Minimum High School Diploma or GED

About HCGi
HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator celebrating 24-years in business in the Mid-Atlantic region.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our Operations Center, based in Chicago, serves as our primary order fulfillment and customer service center. HCGI represents over 200 hardware and software manufacturers. We hold high-end certifications from Crestron, Dell, HP, HPE, Google, Lenovo, NetApp, and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

HCGi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Type: Salary plus benefits

Salary: Starting at $40,000

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Tuesday, January 24, 2023

Public Safety Solutions

Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.

We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.

Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.

Contact our team of professionals today to schedule a review of your next public safety project.

At HCGi, We get IT.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax


Saturday, January 21, 2023

Engineering is Everything at Crestron


Crestron is a place where ideas become innovations. A place where how the world lives, and works are reimagined and improved upon every day. From the very beginning, we have been driven by curiosity and are constantly working on innovating new products that will help people and companies around the world. While we do not know where the future will take us, we do know that innovation will fuel the journey that lies ahead.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Wednesday, January 18, 2023

Presentation Systems

From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing.  We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.

Projectors and Displays

Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.

The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative.  For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG. 

For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.

We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget.  All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.

HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax


Sunday, January 15, 2023

Enterprise Deployment Services


HCGI offers volume discounts on a wide range of products including all computers and printers. Customers that want to standardize on specific models of a manufacturers computer, can enjoy significant cost savings for any project.  Whether you plan to buy many computers at once or deploy smaller amounts over an extended period, we can help.

Many customers evaluate multiple options before selecting the technology they plan to purchase. After the specific model has been selected, the manufacturer may discontinue that unit before you can buy all the product you need. HCGI works closely with the customer and manufacturer to guarantee the lifespan of a particular model computer so that it can be deployed over time throughout your enterprise.

IT Complexities Eliminated

IT organizations often support mobile workers, distributed locations, and complex environments while adhering to rigorous governance and compliance with full accountability.

As infrastructure becomes more complex, business demands increase and the sophistication of end users expands; IT departments often find it challenging to sustain the rate of change and associated cost controls. Projections of continued shortages in skilled IT labor and adoption of new and potentially disruptive technologies have prompted IT leaders to partner with HCGI to offset risk and assume responsibility for managing their asset fleet.

Whether your organization is installing new technology or redeploying existing assets, HCGI can help. Our experienced project professionals and nationwide resources will properly plan, staff, and execute any project regardless of the complexity. After we have executed on our plan, HCGI will define a repeatable process to complete the project.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax