Sunday, September 24, 2023

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help. 

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, September 21, 2023

Crestron AirMedia® Unboxing


Lead Technical Solutions Director Jonathan Garcia shows you how to unbox, configure, and pair the AirMedia® Series 3 Connect Adaptor (AM-TX3-100) and AirMedia® Receiver 3100 (AM-3100-WF) for wireless presentation and conferencing from your personal device. 

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, September 18, 2023

Josie Larkin


Josie Larkin

Account Manager


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Friday, September 15, 2023

Fiona Gambino


Fiona Gambino

Marketing Director


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Tuesday, September 12, 2023

Dell Technologies + Tourists


Now AI lets tourists become scientists, and helps researchers protect coral reefs.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, September 9, 2023

Anita Schweinfurth


Anita Schweinfurth

Enterprise Deployment Services


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Wednesday, September 6, 2023

Bill Maddox


Bill Maddox

Solution Architect


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Sunday, September 3, 2023

CresTV Episode 39: Programming Control Solutions from a Crestron Service...


Join host Neil Fluester as he speaks with Russ Noble, CEO of ClearAlan, about programming control solutions as a CSP for automation and AV systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, August 31, 2023

Bill Hottman


Bill Hottman

Senior Director
Visual Presentation

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, August 28, 2023

Brian Stubblefield


Brian Stubblefield
Director
Data Center Solutions

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, August 25, 2023

Workload based DDR5 Memory Guidance for PowerEdge Servers


Dell Technologies is the preeminent global resource for servers featuring AMD’s latest 4th Generation AMD EPYC processors.
These servers come in 1- and 2-socket versions in 1U and 2U form factors. This document provides memory configuration recommendations to help customers right-size their servers based on some typical workloads to achieve optimal performance, energy efficiency, and cost effectiveness.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, August 22, 2023

Bill Heneghan


Bill Heneghan
Founder & President

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, August 19, 2023

All About Us

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.

HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

Our Mission
To enjoy success by continuing to satisfy our customers.

In the Community
HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, August 16, 2023

Fujitsu profit protection – Can you detect fraud in in only 5 days or le...


Reduce PoS risks rapidly and efficiently

Identify risks rapidly and with high reliability in less than 5 days. Intelligent detection and immediate alerts for transactions exhibiting repetitive irregularities. Instant reporting of high-risk transactions!

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, August 13, 2023

How to Find Us


HCGI Hartford
(formerly Hartford Computer Group, Inc,)

CORPORATE HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

ILLINOIS National Support Center
Chicago Office
735 McArdle Drive, Suite B
Crystal Lake, IL 60014
815-893-6782 Phone
815-526-3148 Fax

MARYLAND
Mid-Atlantic Training Center
5560 Sterrett Place, Suite 100
Columbia MD 21044
410-202-8042 Phone
443-244-4777 Fax

INVOICE REMIT To Address:
HCGI
P. O. Box 824607
Philadelphia, PA 19182

Thursday, August 10, 2023

Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.

Benefits:

  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, August 7, 2023

CresTV Episode 34: What is a Residential Crestron Services Provider (CSP)?


Join host Neil Fluester as he speaks with Jonathan Sinasac, the managing director of Leading IT Middle East, and a Residential Crestron Services Provider about the importance of CSPs in the residential space.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, August 4, 2023

Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

  • Support outside sales team with information and quotations provided by the manufacturer
  • Answer incoming phone calls from Account Managers, customers, and distributors
  • Manage new and repeat sales by providing product and technical information in a timely manner
  • Work with HCGi field sales and sales management to address specific account needs
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Talk to vendors about products, negotiate pricing, check availability, research alternative products
  • Accurately process customer transactions such as orders, quotes or returns
  • Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, August 1, 2023

Audio Visual Technician


Job Description:

Position is responsible for assisting AV projects. Ideal candidate is well versed in Audio Visual equipment and its installation to include interactive boards, projectors and displays. Excellent customer service skills required. Ideal candidate should be familiar with Crestron control systems as well as Zoom, Teams, Rooms and Extron platforms. Knowledgeable of various mounting approaches, whether ceiling, wall, or column mounted is a plus.

Duties & Responsibilities:
  • Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
  • Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
  • Required to complete assignments in a timely manner.
  • Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
  • Basic understanding of AV installation, construction techniques and structured cabling.
  • Knowledge of low voltage cabling is required.
  • Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
  • Experience with test equipment required for commissioning.
  • Ability to work under pressure within specified deadlines.
  • Excellent organizational skills and the desire to work for a professional company.
  • Ability to work well with others in a team environment.
  • Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
  • Maintaining a clean and safe working environment at all times.
  • At least 2 years’ experience installing complex Audio Video Systems.
  • Ability to lift 50 lbs.
  • Flexibility to travel or work overtime as necessary.
Education

Minimum High School Diploma or GED

About HCGi

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator celebrating 24-years in business in the Mid-Atlantic region.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our Operations Center, based in Chicago, serves as our primary order fulfillment and customer service center. HCGI represents over 200 hardware and software manufacturers. We hold high-end certifications from Crestron, Dell, HP, HPE, Google, Lenovo, NetApp, and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

HCGi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Type: Salary plus benefits

Salary: Starting at $40,000

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, July 29, 2023

Fujitsu PRIMERGY RX2540 M7 - The data center standard without compromise


The Fujitsu PRIMERGY RX2540 M7 generation x86 server based on dual-sockets delivers the latest in performance, improved usability, and flexible expandability in an optimized compact 2U chassis. A performance improvement of more than 40% compared to the previous generation can be expected with the combination of up to 60 CPU cores, DDR5 memory, 4 UPI links, PCIe 5.0 support and excellent expandability with up to 12x 3.5" SAS/SATA or up to 24x 2.5" SAS/SATA/NVMe storage devices.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, July 26, 2023

Public Safety Solutions

Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.

We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.

Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.

Contact our team of professionals today to schedule a review of your next public safety project.

At HCGi, We get IT.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, July 23, 2023

Presentation Systems

From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing.  We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.

Projectors and Displays

Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.

The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative.  For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG. 

For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.

We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget.  All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.

HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, July 20, 2023

Lenovo 100e Chromebook Gen 4 Product Tour


The Lenovo 100e Chromebook Gen 4, powered by the MediaTek Kompanio 520 processor is rugged, fast, has long battery life, and built to empower and protect students for uptime, any time. The user-friendly ChromeOS platform equips students with all the tools they need in the classroom and beyond.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, July 17, 2023

Enterprise Deployment Services


HCGI offers volume discounts on a wide range of products including all computers and printers. Customers that want to standardize on specific models of a manufacturers computer, can enjoy significant cost savings for any project.  Whether you plan to buy many computers at once or deploy smaller amounts over an extended period, we can help.

Many customers evaluate multiple options before selecting the technology they plan to purchase. After the specific model has been selected, the manufacturer may discontinue that unit before you can buy all the product you need. HCGI works closely with the customer and manufacturer to guarantee the lifespan of a particular model computer so that it can be deployed over time throughout your enterprise.

IT Complexities Eliminated

IT organizations often support mobile workers, distributed locations, and complex environments while adhering to rigorous governance and compliance with full accountability.

As infrastructure becomes more complex, business demands increase and the sophistication of end users expands; IT departments often find it challenging to sustain the rate of change and associated cost controls. Projections of continued shortages in skilled IT labor and adoption of new and potentially disruptive technologies have prompted IT leaders to partner with HCGI to offset risk and assume responsibility for managing their asset fleet.

Whether your organization is installing new technology or redeploying existing assets, HCGI can help. Our experienced project professionals and nationwide resources will properly plan, staff, and execute any project regardless of the complexity. After we have executed on our plan, HCGI will define a repeatable process to complete the project.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, July 14, 2023

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help. 

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, July 11, 2023

Fujitsu Technology and Service Vision 2023


Short overview of Fujitsu Technology and Service Vision for 2023. Discover how sustainability can be integrated into business and drive value, different futures that the evolution of technologies will drive and how these can help you to transform your business towards a regenerative society.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, July 8, 2023

Contact Us


HCGI Hartford
(formerly Hartford Computer Group, Inc,)

CORPORATE HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

ILLINOIS National Support Center
Chicago Office
735 McArdle Drive, Suite B
Crystal Lake, IL 60014
815-893-6782 Phone
815-526-3148 Fax

MARYLAND
Mid-Atlantic Training Center
5560 Sterrett Place, Suite 100
Columbia MD 21044
410-202-8042 Phone
443-244-4777 Fax

INVOICE REMIT To Address:
HCGI
P. O. Box 824607
Philadelphia, PA 19182

Wednesday, July 5, 2023

Join Our Team!

Technology Leader in Education, Government & Healthcare

Audio Visual Technician

Customer Service Representative

Inside Sales

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, July 2, 2023

CresTV Episode 31: Microsoft AI for Teams Rooms


Join host Neil Fluester as he speaks with Tom Hall from Microsoft about the future of AI in Microsoft Teams Rooms at Commverse.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, June 29, 2023

Contracts

HCGI has been awarded the following contract vehicles:

  • GSA Schedule 581
  • MEEC AV Contract 2018
  • Howard County Audio Visual Installation Contract 2018
  • Howard County AV Products Contract 2018
  • NASPO 2018 Contract
  • NCPA 2018
  • State of Maryland DOIT Hardware Contract
  • State of Maryland DOIT Software Contract
  • State of Maryland DOIT Consulting Contract
  • Montgomery County Tech Contract
  • State of Delaware Computer Contract

*Please note, this list is subject to change.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, June 26, 2023

MEET OUR TEAM : CRYSTAL LAKE, ILLINOIS TEAM


Carol Huff – Director of Operations

Michelle Fowler – Customer Service Represenative

Brian Coffman – Accounts Payable/Receivable

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, June 23, 2023

Future of Work: Driving Productivity In The Future


Explore Dell ecosystems and discover the innovations of our latest Dell Displays and Peripherals. Hear how they enable better communication, collaboration and productivity across different workspaces + learn how the latest technology and features of our new Latitude and OptiPlex systems uplevel work experiences, anywhere.

Featuring: Jennifer Koh, Mike Basore & Lewis Howes

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, June 20, 2023

MEET OUR TEAM : Josie Larkin


Josie Larkin
Account Manager

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax







Sunday, June 18, 2023

Happy Father's Day


Happy Father's Day

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, June 14, 2023

Future of work: Innovations For The Future


Dell Technologies continues to innovate new products and solutions. This year we expanded upon two concepts, Concept Luna and Concept Nyx.

Tune in to hear all about sustainability enhancements made in Concept Luna 2.0 and how the intelligent ecosystem of Concept Nyx could help connect our physical, digital and virtual worlds.

Featuring: Trevor Morrison, Courtney Hughes & Nicola Raston

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, June 11, 2023

MEET OUR TEAM : Fiona Gambino


Fiona Gambino
Marketing Director

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax




Thursday, June 8, 2023

MEET OUR TEAM : Anita Schweinfurth


Anita Schweinfurth
Enterprise Deployment Services

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax




Monday, June 5, 2023

The Case For An Accelerated Device Refresh Cycle - Forrester Consulting ...


Forrester Research presents the case for an accelerated device refresh cycle, challenges with outdated hardware, and benefits of modern devices.

Join Andrew Hewitt of Forrester Research, as he reviews a recent Forrester study on the case for an accelerated device refresh cycle. He will review the key findings of this research, including the challenges that organizations are facing with their outdated hardware, the measurable benefits of an accelerated device refresh cycle, and recommendations for modernization.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, June 2, 2023

MEET OUR TEAM : Bill Maddox


Bill Maddox

Solution Architect

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Tuesday, May 30, 2023

MEET OUR TEAM : Bill Hottman


Bill Hottman

Senior Director
Visual Presentation

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Saturday, May 27, 2023

Unlock data and insights faster from edge-to-cloud with HPE Ezmeral Unif...


HPE Ezmeral Unified Analytics Software is a secure, fully managed, open source-based, software-as-a-service solution for enterprise analytics that provides curated, enterprise-grade versions of the most popular open source analytics tools, making it quick and easy to develop and deploy advanced analytics workloads across hybrid environments.
Learn how HPE Ezmeral Unified Analytics Software can put your data to work for all your analytics projects.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, May 24, 2023

MEET OUR TEAM : Brian Stubblefield


Brian Stubblefield
Director
Data Center Solutions

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, May 21, 2023

MEET OUR TEAM : Bill Heneghan


Bill Heneghan
Founder & President

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Thursday, May 18, 2023

Troubleshoot Catalyst 9000 Switch FIB Hardware Resource Exhaustion


This video explains the meaning behind the error message: "Failed to allocate hardware resource for fib entry due to hardware resource exhaustion" on Cat9k series switches and discusses what options are available to fix it. 

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, May 14, 2023

Happy Mother's Day


Happy Mother's Day.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, May 12, 2023

About Us

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.

HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

Our Mission

To enjoy success by continuing to satisfy our customers.

In the Community

HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, May 9, 2023

The new Latitude 9440


See how the new Dell Latitude 9440 make work a tangible experience with features that immerse you.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, May 6, 2023

Introducing MD ASBO Spring Conference Keynote Speakers...

               
Susan Harkin, Illinois District 300 Superintendent
  • "Destiny or Fate: Don't Leave your Professional Journey to Chance"
Monday, May 23, 2023
1:15- 2:00pm

Roland E. Powell Convention Center Ballroom, immediately following lunch. 
Admission is included in conference registration for attendees.

AND...

..and Special Speaker for our Closing Session on Wednesday


Melissa Kreutzer, Cancer Survivor

"Five Years in the Making - or Has it Been a Lifetime?"

Wednesday, May 24, 2022
10:35 - 11:20 am

Roland E. Powell Convention Center, outside classrooms, after the closing session

Find out more, here.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, May 3, 2023

Come See Us! Booth, 202!


Thank you for your interest in Maryland ASBO's 69th Annual Spring Conference, May 21-24, 2023, in Ocean City, Maryland!

The Maryland ASBO 3-day Spring Conference gives school business professionals from across Maryland and the region the opportunity to network, learn and grow in a vibrant community. Please join us!

MD ASBO membership is required to attend the Spring Conference. Email mschell@asbo.org with any questions regarding your, or your organization's, membership.

HCGi will be at Booth #202. Please join us!

Find more details, here.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, April 30, 2023

WorkForce® Enterprise AM Series | Intuitive Operation & Peace of Mind


The Epson WorkForce Enterprise AM Series is built for intuitive operation and peace of mind, arriving with convenient, high-performance features, like a user-friendly color touchscreen, robust security settings and PrecisionCore Heat-Free technology for consistent, accurate prints.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, April 27, 2023

HCGI Certifications

Fed ID # 453526648

Delaware MWBE # DE12061864

Maryland MBE # 13-322

Maryland SBR # SB12-31727

Howard County MBE # W12-21

SEWP Approved

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, April 24, 2023

Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.

Benefits:

  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, April 21, 2023

CresTV Episode 17: New Zoom Feature, Enhanced Collaboration Tools, and More


Join host Neil Fluester as he speaks with Jeff Fox, strategic alliances marketing lead at Zoom Video Communications, about what's new at Zoom, the collaboration between Crestron and Zoom, and different Zoom platforms. 

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, April 18, 2023

Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

  • Support outside sales team with information and quotations provided by the manufacturer
  • Answer incoming phone calls from Account Managers, customers, and distributors
  • Manage new and repeat sales by providing product and technical information in a timely manner
  • Work with HCGi field sales and sales management to address specific account needs
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Talk to vendors about products, negotiate pricing, check availability, research alternative products
  • Accurately process customer transactions such as orders, quotes or returns
  • Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred
HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax