Happy New Year to YOU.

 

From US to YOU, Happy New Year.

Corporate HQ

5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Unique IT Solutions From HCGi

HCGi is a customer-focused, solution-oriented employee-owned company that has a wide variety of products from the best companies in the world to give our customers the absolute best in their IT needs.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Merry Christmas.

From us to you, happy holidays.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

HPE GMS GTM - Business Models & New Markets Customer Journey

You want your IT resources focused on new and emerging business models. But rapid technological development and the industry description its brings leaves them working flat out just to keep pace.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help. 

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Don't Forget! See You Tomorrow.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Storage And Security Are Now A 'Blended Conversation'

'Once you’ve protected the perimeter network, endpoint and identities, you’re getting to the last line of defense, which is typically a backup. And if the bad guys could take out not just those perimeters but also your last line of defense, you’re very vulnerable.’

-Cohesity CEO Sanjay Poonen

Join Us, Decemember 16th

Tech Talk at the Track 10am-2:30pm

@Maryland Jockey Club at Laurel Park

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Success Stories : Baltimore County Lenovo

Delivering best-in-class solutions for 10,000 users

Background

For over 10 years, HCGi has delivered technology solutions to Baltimore County.  We work with both the Desktop Team and the Data Center Team to provide best-in-class solutions for various technologies. With over 10,000 users, this organization has a wide variety of technology needs.

HCGi has delivered a full range of products including HP printers, Epson projectors and Lenovo PC’s for the desktop team to HP Synergy and NetApp data storage for the Data Center. 

Continue reading…

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Lenovo Presents Tech @ Heart with FC Internazionale Milano

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

December 16th : TECH Talk at the Track, Join Us!

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Success Stories : Loyola Blakefield

OLD School goes New with a complete Microsoft Solution provided by HCGi

Since 2015 HCGi has been configuring, delivering, implementing and servicing Microsoft Surface Pro Tablets to all  the incoming students at one of the oldest schools in the country, Loyola Blakefield High School in Maryland

It starts with the Microsoft Office 365 Education Package. These Familiar applications and always-accessible files make building any curriculum seamless and easy on Android, iOS or Windows devices

All students receive:

Microsoft Surface tablet, pen, and rugged cover for the entire tablet

All this is covered under a 4-year Warranty

HCGi works with Loyola Information technology for quick access to loaner/spares as needed and the Campus Store stocks all the accessories

Teachers and Students have been extremely happy. Let us show you.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

[IN] What you can do with Google Workspace for Education paid editions (...

Learn what Google Workspace for Education paid editions are and what you can do with them.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Happy Thanksgiving!

Happy Thanksgiving from US to YOU.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

200+ Tech Partners

• Absolute Software
• ADVA Optical Networking
• AeroHive
• Aruba/HP
• Avaya
• Barracuda
• Brother
• Buffalo
• Ciena
• Cisco
• Cisco Hyper-Flex
• Citrix
• Crestron
• D-Link
• Dell-EMC
• Epson
• F5
• Force Point
• Fortinet
• Fujitsu
• Getac
• Google
• HP
• HPE
• IBM
• Infinidat
• InFocus
• Juniper
• Lenovo
• Lexmark
• Meraki/Cisco
• Microsoft
• Motorola
• Netapp
• Net Gear
• Nexsan
• Nimble
• Palo Alto
• Panasonic
• Pure Storage
• Q-Logic
• Redhat
• Samsung
• Seagate
• Sharp
• Sonicwall
• Sony
• Sophos
• Toshiba
• Ubiquiti Networks
• VMWare
• Veritas
• Xirrus

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Customer Conversations with DXC Technology

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Contracts

HCGI has been awarded the following contract vehicles:

• GSA Schedule 581
• MEEC AV Contract 2018
• Howard County Audio Visual Installation Contract 2018
• Howard County AV Products Contract 2018
• NASPO 2018 Contract
• NCPA 2018
• State of Maryland DOIT Hardware Contract
• State of Maryland DOIT Software Contract
• State of Maryland DOIT Consulting Contract
• Montgomery County Tech Contract
• State of Delaware Computer Contract

*Please note, this list is subject to change.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Where Are We?

HCGI Hartford

(formerly Hartford Computer Group, Inc,)

CORPORATE HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

ILLINOIS National Support Center

Chicago Office

735 McArdle Drive, Suite B

Crystal Lake, IL 60014

815-893-6782 Phone

815-526-3148 Fax

MARYLAND

Mid-Atlantic Training Center

5560 Sterrett Place, Suite 100

Columbia MD 21044

410-202-8042 Phone

443-244-4777 Fax

INVOICE REMIT To Address:

HCGI

P. O. Box 824607

Philadelphia, PA 19182

Website

HP Origins - Hewlett Packard Documentary

How Bill Hewlett and David Packard formed Hewlett Packard.

From a HP documentary DVD from 2006

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

• Generates, qualifies, and manages a consistent pipeline of sales opportunities.
• Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
• Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
• Maintains high standards for list integrity and strategic targeting to ensure quality leads.
• Develop marketing strategies for customers in assigned territory.
• Communicates research and potential account opportunities to sales team
• Captures key existing customer data to uncover upsell/cross-sell opportunities
• Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

• Recent graduate with Bachelor’s degree in marketing or business preferred.
• Knowledge of principles and methods for promoting and selling Information technology products/services.
• Outstanding communication (written, verbal, telephone) and active listening skills.
• Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
• Proficient with Microsoft Office with a strong background in Excel.
• Ambitious, goal-oriented, and self-motivated.

Benefits:

• Hybrid work environment
• Medical, Dental and HAS
• Vacation and Personal Days
• Matching 401K Plan
• Salary plus incentives

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

71st Annual MD ASBO Fall Conference!

Join us at the BWI Marriott in Linthicum, Maryland, WEDNESDAY, November 16, 2022 for the 71st Annual Fall Conference.

Find more information, here.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Highlights from Lenovo Tech World 2022

That's a wrap! 🎬 Thank you to everyone who joined us for #LenovoTechWorld this year. Check out highlights from the show.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Customer Service Representative

Job Description
HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

• Support outside sales team with information and quotations provided by the manufacturer
• Answer incoming phone calls from Account Managers, customers, and distributors
• Manage new and repeat sales by providing product and technical information in a timely manner
• Work with HCGi field sales and sales management to address specific account needs
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Talk to vendors about products, negotiate pricing, check availability, research alternative products
• Accurately process customer transactions such as orders, quotes or returns
• Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

• Bachelor / Associate Degree preferred but not required
• 2+ years of experience working in an IT marketing or customer service environment
• Strong written and verbal communication skills
• Multitasking with attention to detail
• Strong interpersonal skills.
• Self-motivated with superior problem solving
• Excellent time management skills
• Ability to create outstanding customer relationships
• Ability and desire to respond to and resolve customer problems and complaints
• Knowledge of / ability to learn key business software applications
• Proficient IT skills including Microsoft Excel and Outlook
• Computer Hardware Software knowledge / experience preferred
• HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Audio Visual Technician

Job Description:
Position is responsible for assisting AV projects. Ideal candidate is well versed in Audio Visual equipment and its installation to include interactive boards, projectors and displays. Excellent customer service skills required. Ideal candidate should be familiar with Crestron control systems as well as Zoom, Teams, Rooms and Extron platforms. Knowledgeable of various mounting approaches, whether ceiling, wall, or column mounted is a plus.

Duties & Responsibilities:

• Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
• Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
• Required to complete assignments in a timely manner.
• Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
• Basic understanding of AV installation, construction techniques and structured cabling.
• Knowledge of low voltage cabling is required.
• Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
• Experience with test equipment required for commissioning.
• Ability to work under pressure within specified deadlines.
• Excellent organizational skills and the desire to work for a professional company.
• Ability to work well with others in a team environment.
• Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
• Maintaining a clean and safe working environment at all times.
• At least 2 years’ experience installing complex Audio Video Systems.
• Ability to lift 50 lbs.
• Flexibility to travel or work overtime as necessary.

Education
Minimum High School Diploma or GED

About HCGi
HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator celebrating 24-years in business in the Mid-Atlantic region.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our Operations Center, based in Chicago, serves as our primary order fulfillment and customer service center. HCGI represents over 200 hardware and software manufacturers. We hold high-end certifications from Crestron, Dell, HP, HPE, Google, Lenovo, NetApp, and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

HCGi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Type: Salary plus benefits

Salary: Starting at $40,000

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Aruba 1-2-3: What is the future of Wi-Fi?

Augmented reality, interactive gaming in higher education, new ways of telepresence with hybrid work – all these are impacting Wi-Fi and placing greater demands on the network. After nearly 20 years of being limited to the 2.4 and 5 GHz bands, Wi-Fi 6E introduces the 6 GHz band which gives us access to much more bandwidth to support a wide range of applications and devices.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

PUBLIC SAFETY SOLUTIONS

Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.

We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.

Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.

Contact our team of professionals today to schedule a review of your next public safety project.

At HCGi, We get IT.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Presentation Systems

From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing.  We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.

Projectors and Displays

Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.

The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative.  For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG.

For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.

We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget.  All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.

HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Unboxing the Catalyst 9200CX Switch

Unbox the Cisco Catalyst 9200CX with Linus Sebastian. These compact switches bring IOS XE and enterprise-class access to the edge, with an added layer of security and the features needed for hybrid work.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Enterprise Deployment Services

HCGI offers volume discounts on a wide range of products including all computers and printers. Customers that want to standardize on specific models of a manufacturers computer, can enjoy significant cost savings for any project.  Whether you plan to buy many computers at once or deploy smaller amounts over an extended period, we can help.

Many customers evaluate multiple options before selecting the technology they plan to purchase. After the specific model has been selected, the manufacturer may discontinue that unit before you can buy all the product you need. HCGI works closely with the customer and manufacturer to guarantee the lifespan of a particular model computer so that it can be deployed over time throughout your enterprise.

IT Complexities Eliminated

IT organizations often support mobile workers, distributed locations, and complex environments while adhering to rigorous governance and compliance with full accountability.

As infrastructure becomes more complex, business demands increase and the sophistication of end users expands; IT departments often find it challenging to sustain the rate of change and associated cost controls. Projections of continued shortages in skilled IT labor and adoption of new and potentially disruptive technologies have prompted IT leaders to partner with HCGI to offset risk and assume responsibility for managing their asset fleet.

Whether your organization is installing new technology or redeploying existing assets, HCGI can help. Our experienced project professionals and nationwide resources will properly plan, staff, and execute any project regardless of the complexity. After we have executed on our plan, HCGI will define a repeatable process to complete the project.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help.

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

The Cyber Skills Gap | Chris Silvers | TEDxElonUniversity

Corporate HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Hybrid Work

 Cisco - Nobody makes hybrid work, work better.

Our Commitment to Climate Action

Change is inevitable. Whether it's for the better, depends on what we all do next. Join Dell Technologies in our commitment to climate action and embracing new solutions that will transform the future of our planet. 

HCGi - We Get IT

HCGi is an employee owned company specializing in enterprise technology solutions. We offer best of breed products from the leading manufacturers to satisfy all our customers needs. Our twenty-two year consistent success is a direct result of the focus on customers achieving their project goals and not trying to deliver short term profits for HCGi.

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

Smarter Solutions for a Smarter Future

Behind every teacher, doctor and farmer is an IT professional critical to solving some of our toughest challenges. See how our mission powers theirs with a range of device-to-data center solutions. 

See more about our IT services at https://hcgi.com/ and you can email us at info@hcgi.com, or better yet, give us a call at 410-202-8042.

HCGi - We Get IT.

NetApp and VMware - Two's company, three’s a cloud

We've got the key to VMware in the cloud. Cross the threshold into multicloud greatness: 

any workload on any cloud, with one unified approach, and consistent data management.

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

HCGI.com

Fujitsu ActivateNow 2022

What can you expect from joining Fujitsu ActivateNow 2022

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

Purpose in Action

The impact of Dell Technologies is as global as the people who work for us. Through a smaller carbon footprint, a more inclusive workforce, a larger social impact and comprehensive data protection, we are bringing positive change in everything we do.

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

Tech to the Point: What’s the Right Tech For Me?

No two businesses are the same. What are the tech essentials that work for yours?
Let us know in the comments, watch this week's episode for some ideas,
 and subscribe to be notified when new videos drop.

Employment Opportunities - Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

• Support outside sales team with information and quotations provided by the manufacturer
• Answer incoming phone calls from Account Managers, customers, and distributors
• Manage new and repeat sales by providing product and technical information in a timely manner
• Work with HCGi field sales and sales management to address specific account needs
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Talk to vendors about products, negotiate pricing, check availability, research alternative products
• Accurately process customer transactions such as orders, quotes or returns
• Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

• Bachelor / Associate Degree preferred but not required
• 2+ years of experience working in an IT marketing or customer service environment
• Strong written and verbal communication skills
• Multitasking with attention to detail
• Strong interpersonal skills.
• Self-motivated with superior problem solving
• Excellent time management skills
• Ability to create outstanding customer relationships
• Ability and desire to respond to and resolve customer problems and complaints
• Knowledge of / ability to learn key business software applications
• Proficient IT skills including Microsoft Excel and Outlook
• Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Audio Visual Technician

Job Description:

Position is responsible for assisting AV projects. Ideal candidate is well versed in Audio Visual equipment and its installation to include interactive boards, projectors and displays. Excellent customer service skills required. Ideal candidate should be familiar with Crestron control systems as well as Zoom, Teams, Rooms and Extron platforms. Knowledgeable of various mounting approaches, whether ceiling, wall, or column mounted is a plus.

Duties & Responsibilities:

• Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
• Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
• Required to complete assignments in a timely manner.
• Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
• Basic understanding of AV installation, construction techniques and structured cabling.
• Knowledge of low voltage cabling is required.
• Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
• Experience with test equipment required for commissioning.
• Ability to work under pressure within specified deadlines.
• Excellent organizational skills and the desire to work for a professional company.
• Ability to work well with others in a team environment.
• Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
• Maintaining a clean and safe working environment at all times.
• At least 2 years’ experience installing complex Audio Video Systems.
• Ability to lift 50 lbs.
• Flexibility to travel or work overtime as necessary.

Education:

Minimum High School Diploma or GED

About HCGi:

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator celebrating 24-years in business in the Mid-Atlantic region.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our Operations Center, based in Chicago, serves as our primary order fulfillment and customer service center. HCGI represents over 200 hardware and software manufacturers. We hold high-end certifications from Crestron, Dell, HP, HPE, Google, Lenovo, NetApp, and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

HCGi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Type: Salary plus benefits

Salary: Starting at $40,000

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Unfold the Future

See what we’re unfolding next…  http://www.lenovo.com/x1fold

ORNL’s Frontier Supercomputer Will Move the Future Forward

Oak Ridge National Laboratory’s Frontier supercomputer will make possible transformative science— advancing knowledge in everything from medicine to biology to material science to deep space.

Employment Opportunities - Inside Sales Position

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

• Generates, qualifies, and manages a consistent pipeline of sales opportunities.
• Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
• Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
• Maintains high standards for list integrity and strategic targeting to ensure quality leads. 
• Develop marketing strategies for customers in assigned territory. 
• Communicates research and potential account opportunities to sales team
• Captures key existing customer data to uncover upsell/cross-sell opportunities
• Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

• Recent graduate with Bachelor’s degree in marketing or business preferred.
• Knowledge of principles and methods for promoting and selling Information technology products/services.
• Outstanding communication (written, verbal, telephone) and active listening skills.
• Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
• Proficient with Microsoft Office with a strong background in Excel.
• Ambitious, goal-oriented, and self-motivated.

Benefits:

• Hybrid work environment
• Medical, Dental and HAS
• Vacation and Personal Days
• Matching 401K Plan 
• Salary plus incentives

Visit our website for more Employment Opportunities

The new Cisco Environmental Sustainability Specialization

Cisco is offering a new Environmental Sustainability Specialization for our partners.  Create more differentiation in market, generate more customer opportunities, and be recognized and rewarded for your commitment to the circular economy.

Dell | Tech Tips | Small Business Growth

So many clouds, so little time. Find out which cloud is right for your #smallbiz, and how a server with #intel can take your business up a notch in the latest episode of Tech to the Point, only available here on Dell’s YouTube channel. Follow us on IG and Twitter @DellSmallBiz to learn more about growing your startup or small business.

Flip 3: Intuitive, easy to use interactive display for smart learning

Samsung Flip 3 is an optimized solution that delivers enhanced interactive experiences. Flip 3 provides all users with boundless resources and flexibility to create engaging lessons and meetings for smarter, more collaborative learning.

CORPORATE HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

What is Dell Technologies Cloud?

Simplify operations and improve cloud economics through a consistent management experience across all your clouds. Enjoy the benefits of single-vendor support and the versatility and control of a fully integrated cloud platform.

CORPORATE HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Taking Care of Business – MACo Summer 2022 Conference

HCGi IN PARTNERSHIP WITH:

REGISTRATION

Dell Rugged Lab Tour

Dell Rugged notebooks and tablets are tested to withstand the world’s harshest environments. See the wide variety of military-grade testing our Rugged notebooks and tablets are subjected to in the Dell Extreme Computing Test Lab. Tests include extreme heat/cold, water ingress-protection, salt-fog, drop, vibration and more.

Introducing Dell Technologies APEX

Hello, world! Welcome to #DellTechAPEX—infrastructure-as-a-service
wherever you want it. Run your business on your terms & for your outcomes.

Samsung Flip: Features Demonstration

Samsung Flip is an intuitive and easy to use digital flipchart, for any meeting environment. 

In 2019, the latest in the Flip lineup has been added to Samsung’s portfolio, offering greater collaboration capabilities in an easy UI. 

The bigger 65-inch screen expands the usability of the display and provides a host of new features, allowing teams to work smarter and faster.

Taking Care of Business – MACo Summer 2022 Conference

August 17-20, 2022

Roland Powell Convention Center, Ocean City, MD

Our society continues to grapple with the aftermath of the COVID-19 pandemic. While public health and safety remain the top priority, county government leaders are also exploring avenues to boost and support local businesses. At this conference, MACo and county leaders will explore resources available for recovering and struggling businesses, creative ways to achieve common goals, and partnerships available to take our communities from “surviving” to “thriving.”

HCGi IN PARTNERSHIP WITH:

REGISTRATION

Enabling the Delivery of Exceptional Healthcare During the Pandemic

Cisco provider partner and managed service experts, Liberty Technology, updates Family Medical Center’s (FMC) IT systems with Cisco connectivity, security, and unified communications.

CORPORATE HQ

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Cisco Tech Talk: Convert CBS Switch Dynamic IP Address to a Static IP

In this episode of Cisco Tech Talk, I’ll show you how to convert a Cisco Business Switch, CBS220, CBS250, or CBS350 dynamic IP address to a static IP address on the VLAN1 interface.

What is a Wide Format Printer?

A printer that prints on large paper, which can range from two to more than 15 feet in width. Such printers typically use inkjet technology to print on a variety of output, including premium glossy-coated paper for signs and posters. The price range of these devices is as wide as the paper, from as little as a thousand dollars to more than a half million.

Printing on paper, vinyl and textiles, this VUTek wide-format printer from Electronics for Imaging, Inc. handles media up to three meters wide. Its eight inkjets can be configured for fast printing (two jets per CMYK color) or eight colors for more realism.

Article Source PCmag

 HCGi and HP will be hosting a virtual event on

Wednesday,  July 27th

to provide a roadmap on the present and future HP print solutions. 

To request access please email info@hcgi.com 

Ask about our special wide format printer session too. 

HCGi is a Gold Certified HP Partner and delivers
HP Managed Print solutions under multiple government and education contracts.

10440 Little Patuxent, Suite 300
Columbia, MD 21044
410-202-8042 Phone

HCGi Partners With HP

HCGi and HP will be hosting a virtual event on

Wednesday,  July 27th

to provide a roadmap on the present and future HP print solutions. 

To request access please email info@hcgi.com 

Ask about our special wide format printer session too. 

HCGi is a Gold Certified HP Partner and delivers
HP Managed Print solutions under multiple government and education contracts.

10440 Little Patuxent, Suite 300
Columbia, MD 21044
410-202-8042 Phone

AppDynamics Cloud launches at Cisco Live

Cisco debuts AppDynamics' all-new observability platform that cuts through the complexity of modern applications to give technologists a seamless, unified view of their cloud native technology landscape.

We’re excited to introduce AppDynamics Cloud to the world at Cisco Live this week. Our innovative new observability solution will be available June 28, and I’d like to share why we’re thrilled about this incredible milestone in AppDynamics’ journey.

Our new AppDynamics Cloud solution is purpose-built to observe distributed and dynamic cloud native applications at scale. It’s built on a foundation that embraces industry standards such as  OpenTelemetry™, an emerging standard for data collection that reduces friction between service owners and SREs, DevOps and developers enabling teams to visualize and measure application performance from multiple data sources collaboratively.

AppDynamics Cloud gives technologists a correlated view of all telemetry data across their entire cloud native landscape. It’s an entirely new observability solution that coexists with our traditional AppDynamics offering and is an essential component of Cisco’s full-stack observability platform.

But before we dive deeper into AppDynamics Cloud, let’s take a closer look at why we developed this innovative observability solution for our cloud native customers.

Continue reading article source

Intelligent Connectivity with Logicalis and Cisco

Learn how together Logicalis and Cisco provide the expertise, services and solutions
that deliver a connected, digital-first future.

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

MuralNet: Connecting Indigenous Tribal nations on Tribal lands

Indigenous Tribal nations on Tribal lands are the least connected to high-speed internet. MuralNet is a non-profit working with Indigenous people to gain control of their internet access.

Zero Trust at Scale: Cisco’s rollout of Zero Trust

Following a zero trust model can help reduce risk and protect today's organizations. But how to get started? Hear from Cisco on how we implemented Zero Trust across our entire company in a very short timeframe, while prioritizing user experience. 

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

Hybrid Work

Nobody makes hybrid work, work better. Cisco.

Secured Component Verification

Learn  more about how Dell Technologies Secured Component Verification ensures servers are delivered exactly as they were built at Dell manufacturing.

HCGi - We Get IT

Headquarters

10440 Little Patuxent Pkwy

3rd Floor

Columbia MD 21044

800-370-5849

Independence Day!

 

HCGi Hartford

Corporate Headquarters

10440 Little Patuxent, Suite 300

Columbia, MD 21044

410-202-8042

Dell Technologies | Bring Your Ideas to the Table

Technology that helps everyone bring their ideas
to the table and do more incredible things.

Microsoft Teams® Panel: Navigate Your Day, Quickly and Efficiently

Crestron Room Scheduling is the perfect complement to video conferencing, and now you can experience the power of Microsoft Teams inside and outside the room. Only Crestron makes technology simple to deploy, use, and manage.