Happy Mother's Day

Happy Mother's Day from Us to You!

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

• Generates, qualifies, and manages a consistent pipeline of sales opportunities.
• Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
• Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
• Maintains high standards for list integrity and strategic targeting to ensure quality leads.
• Develop marketing strategies for customers in assigned territory.
• Communicates research and potential account opportunities to sales team
• Captures key existing customer data to uncover upsell/cross-sell opportunities
• Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

• Recent graduate with Bachelor’s degree in marketing or business preferred.
• Knowledge of principles and methods for promoting and selling Information technology products/services.
• Outstanding communication (written, verbal, telephone) and active listening skills.
• Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
• Proficient with Microsoft Office with a strong background in Excel.
• Ambitious, goal-oriented, and self-motivated.

Benefits:

• Hybrid work environment
• Medical, Dental and HAS
• Vacation and Personal Days
• Matching 401K Plan
• Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Lenovo ThinkVision M14t Gen 2 Portable Monitor Product Tour

Working on the go becomes premium with the ThinkVision M14t Gen 2 Monitor. Carry it around with  you becomes effortless with its lightweight and slim design. Irrespective of where you may be, the large  14-inch screen with its 16:10 screen ratio lets you stay productive in a portable form factor. Create  content as per your preferences with the flexibility of using 10-point touch that has over 4,096 levels  of pressure. Content looks vivid on the 2240 x 1400 resolution monitor with its 100% sRGB color space coverage.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

• Support outside sales team with information and quotations provided by the manufacturer
• Answer incoming phone calls from Account Managers, customers, and distributors
• Manage new and repeat sales by providing product and technical information in a timely manner
• Work with HCGi field sales and sales management to address specific account needs
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Talk to vendors about products, negotiate pricing, check availability, research alternative products
• Accurately process customer transactions such as orders, quotes or returns
• Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

• Bachelor / Associate Degree preferred but not required
• 2+ years of experience working in an IT marketing or customer service environment
• Strong written and verbal communication skills
• Multitasking with attention to detail
• Strong interpersonal skills.
• Self-motivated with superior problem solving
• Excellent time management skills
• Ability to create outstanding customer relationships
• Ability and desire to respond to and resolve customer problems and complaints
• Knowledge of / ability to learn key business software applications
• Proficient IT skills including Microsoft Excel and Outlook
• Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

All About Us

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.

HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

Our Mission
To enjoy success by continuing to satisfy our customers.

In the Community
HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Dell P Series Monitors

An overview of the new Dell P Series Monitors. Monitors that optimizes eye comfort and features impressive visuals with improved connectivity and adjustability in a sustainably made design.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Contact Us

HCGI Hartford

(formerly Hartford Computer Group, Inc,)

CORPORATE HQ

5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

ILLINOIS National Support Center

Chicago Office

735 McArdle Drive, Suite B

Crystal Lake, IL 60014

815-893-6782 Phone

815-526-3148 Fax

MARYLAND

Mid-Atlantic Training Center

5560 Sterrett Place, Suite 100

Columbia MD 21044

410-202-8042 Phone

443-244-4777 Fax

INVOICE REMIT To Address:

HCGI

P. O. Box 824607

Philadelphia, PA 19182

Contact Us

Website