MEET OUR TEAM : Bill Heneghan

Bill Heneghan

Founder & President

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Automate VX Customizations: Room Scenarios

Want to change multiple customizations with one touch? With Automate VX multi-camera speaker tracking solution, Room Scenarios allows you to start/stop switching, move cameras to set positions,  change how the video is composited, and more with just a button press - no coding needed.  This video demonstrates Room Scenarios in action.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

SOLUTIONS SUMMIT 2024 TECH EXPO

MARK YOUR CALENDAR!

Wednesday, March 20, 2024
9:00am – 3:00pm

Merriweather Marriott Lakehouse Hotel

10209 Wincopin Circle, Columbia, MD 21044

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

• Generates, qualifies, and manages a consistent pipeline of sales opportunities.
• Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
• Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
• Maintains high standards for list integrity and strategic targeting to ensure quality leads.
• Develop marketing strategies for customers in assigned territory.
• Communicates research and potential account opportunities to sales team
• Captures key existing customer data to uncover upsell/cross-sell opportunities
• Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

• Recent graduate with Bachelor’s degree in marketing or business preferred.
• Knowledge of principles and methods for promoting and selling Information technology products/services.
• Outstanding communication (written, verbal, telephone) and active listening skills.
• Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
• Proficient with Microsoft Office with a strong background in Excel.
• Ambitious, goal-oriented, and self-motivated.

Benefits:

• Hybrid work environment
• Medical, Dental and HAS
• Vacation and Personal Days
• Matching 401K Plan
• Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Lenovo ThinkBook Plus Gen 5 Hybrid Solution

A Perfect Hybrid Solution. Lenovo’s latest detachable 2-in-1 PC an ultimate tool for multitasking. ThinkBook Plus Gen 5 Hybrid Solution is an innovative multimode dual-system hybrid solution that transforms from laptop to tablet to expandable PC. Connect the Lenovo ThinkBook Plus Gen 5 Hybrid Station (the base, keyboard) to an external monitor to multitask with ease, while the Lenovo ThinkBook Plus Gen 5 Hybrid Tab (the display) gives you Android tablet functionality like notetaking and streaming.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

Employment : Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

• Support outside sales team with information and quotations provided by the manufacturer
• Answer incoming phone calls from Account Managers, customers, and distributors
• Manage new and repeat sales by providing product and technical information in a timely manner
• Work with HCGi field sales and sales management to address specific account needs
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Talk to vendors about products, negotiate pricing, check availability, research alternative products
• Accurately process customer transactions such as orders, quotes or returns
• Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

• Bachelor / Associate Degree preferred but not required
• 2+ years of experience working in an IT marketing or customer service environment
• Strong written and verbal communication skills
• Multitasking with attention to detail
• Strong interpersonal skills.
• Self-motivated with superior problem solving
• Excellent time management skills
• Ability to create outstanding customer relationships
• Ability and desire to respond to and resolve customer problems and complaints
• Knowledge of / ability to learn key business software applications
• Proficient IT skills including Microsoft Excel and Outlook
• Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website

MARK YOUR CALENDAR! – SOLUTIONS SUMMIT 2024 TECH EXPO

MARK YOUR CALENDAR!

Wednesday, March 20, 2024
9:00am – 3:00pm

Merriweather Marriott Lakehouse Hotel

10209 Wincopin Circle, Columbia, MD 21044

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100

Columbia, MD 21044

410-202-8042 Phone

443-244-4777 Fax

Website