Friday, December 29, 2023

Enterprise Deployment Services


HCGI offers volume discounts on a wide range of products including all computers and printers. Customers that want to standardize on specific models of a manufacturers computer, can enjoy significant cost savings for any project.  Whether you plan to buy many computers at once or deploy smaller amounts over an extended period, we can help.

Many customers evaluate multiple options before selecting the technology they plan to purchase. After the specific model has been selected, the manufacturer may discontinue that unit before you can buy all the product you need. HCGI works closely with the customer and manufacturer to guarantee the lifespan of a particular model computer so that it can be deployed over time throughout your enterprise.

IT Complexities Eliminated

IT organizations often support mobile workers, distributed locations, and complex environments while adhering to rigorous governance and compliance with full accountability.

As infrastructure becomes more complex, business demands increase and the sophistication of end users expands; IT departments often find it challenging to sustain the rate of change and associated cost controls. Projections of continued shortages in skilled IT labor and adoption of new and potentially disruptive technologies have prompted IT leaders to partner with HCGI to offset risk and assume responsibility for managing their asset fleet.

Whether your organization is installing new technology or redeploying existing assets, HCGI can help. Our experienced project professionals and nationwide resources will properly plan, staff, and execute any project regardless of the complexity. After we have executed on our plan, HCGI will define a repeatable process to complete the project.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, December 25, 2023

Merry Christmas


Merry Christmas from us to you.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Saturday, December 23, 2023

Lenovo L Series100Hz Monitors For Hybrid Living


The modern home is evolving - and so should your device ecosystem. Upgrade your multi-functional space for work, learning and entertainment with Lenovo L Series 100Hz monitors for a more seamless and immersive visual experience. Enjoy better connectivity with USB-C docking capabilities, a range of features for user health, and a sleek design that blends with your home aesthetic.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, December 20, 2023

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help. 

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, December 17, 2023

Lenovo Technology Powers F1 for All


Lenovo, the official technology partner of F1 and a company that stands for Smarter technology for all, conducted an activation to open F1 to all through technology in conjunction with the Lenovo Japanese Grand Prix. A video of the race through the streets of Shibuya was produced and broadcasted on a 13-screen vision screen at Shibuya Scramble Crossing as if it were a multi-view broadcast. In addition, an event was held in Shibuya where anyone could try their hand as a driver.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, December 14, 2023

ColorWorks Label Printers | Identify Patient Information with Color Labe...


With a convenient single-step printing process, ColorWorks printers provide a fast, accurate way for healthcare facilities to highlight crucial patient information using easy-to-read color labels and wristbands.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, December 8, 2023

Success Stories : Baltimore County Lenovo

Delivering best-in-class solutions for 10,000 users

Background

For over 10 years, HCGi has delivered technology solutions to Baltimore County.  We work with both the Desktop Team and the Data Center Team to provide best-in-class solutions for various technologies. With over 10,000 users, this organization has a wide variety of technology needs.

HCGi has delivered a full range of products including HP printers, Epson projectors and Lenovo PC’s for the desktop team to HP Synergy and NetApp data storage for the Data Center. 

Continue reading…

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, December 5, 2023

Crestron Integrated Partners at InfoComm® 2023: SMART Technologies


Control the room all from a computer, removing the hassle of troubleshooting and changing inputs. Steven Marinoske, Senior Product Manager at SMART Technologies, discusses why the company has embraced Crestron Connected® technology. With the Crestron XiO Cloud® platform, you can stay meeting-ready by scheduling actions to set up the lights, blinds, and screens in your room.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, December 2, 2023

Please Meet Mike Barrett Our Senior Solutions Architect


Mike Barrett
Senior Solutions Architect

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax


Wednesday, November 29, 2023

Success Stories : Loyola Blakefield

OLD School goes New with a complete Microsoft Solution provided by HCGi

Since 2015 HCGi has been configuring, delivering, implementing and servicing Microsoft Surface Pro Tablets to all  the incoming students at one of the oldest schools in the country, Loyola Blakefield High School in Maryland

It starts with the Microsoft Office 365 Education Package. These Familiar applications and always-accessible files make building any curriculum seamless and easy on Android, iOS or Windows devices

All students receive:

Microsoft Surface tablet, pen, and rugged cover for the entire tablet

All this is covered under a 4-year Warranty

HCGi works with Loyola Information technology for quick access to loaner/spares as needed and the Campus Store stocks all the accessories

Teachers and Students have been extremely happy. Let us show you.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Sunday, November 26, 2023

Crestron Flex Pods: Setup Made Simple


See how easy it is to deploy wireless, scalable Crestron Flex Pods and move them around to deliver high-quality audio in different types of meetings and room configurations.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, November 23, 2023

Happy Thanksgiving


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Monday, November 20, 2023

Contact Us


HCGI Hartford
(formerly Hartford Computer Group, Inc,)

CORPORATE HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

ILLINOIS National Support Center
Chicago Office
735 McArdle Drive, Suite B
Crystal Lake, IL 60014
815-893-6782 Phone
815-526-3148 Fax

MARYLAND
Mid-Atlantic Training Center
5560 Sterrett Place, Suite 100
Columbia MD 21044
410-202-8042 Phone
443-244-4777 Fax

INVOICE REMIT To Address:
HCGI
P. O. Box 824607
Philadelphia, PA 19182

Friday, November 17, 2023

Contracts

HCGI has been awarded the following contract vehicles:

  • GSA Schedule 581
  • MEEC AV Contract 2018
  • Howard County Audio Visual Installation Contract 2018
  • Howard County AV Products Contract 2018
  • NASPO 2018 Contract
  • NCPA 2018
  • State of Maryland DOIT Hardware Contract
  • State of Maryland DOIT Software Contract
  • State of Maryland DOIT Consulting Contract
  • Montgomery County Tech Contract
  • State of Delaware Computer Contract

*Please note, this list is subject to change.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, November 14, 2023

Introducing Lenovo's ThinkStation P8 Powered by AMD Ryzen™ Threadripper™...


Introducing the Lenovo ThinkStation P8 tower workstation powered by AMD Ryzen™ Threadripper™ PRO 7000 WX-Series processors and NVIDIA® RTX™ professional GPUs, delivering game changing power and speed with up to 96 cores and 5.3GHz. Designed to deliver unparalleled performance, reliability and flexibility for professionals who demand the best from their workstations, the bold ThinkStation P8 builds on the success of the award-winning P620, the world’s first workstation powered by AMD Ryzen Threadripper PRO processors. The ThinkStation P8 is a force to be reckoned with and brings together breakthrough compute architecture with an optimized thermal design in a versatile, Aston Martin inspired chassis. Perfect for users who demand more power for multi-threaded applications and intense, high demand workloads and is rack-optimized for flexibility from desktop and data center.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, November 11, 2023

Why a Better Educational Experience?

Access (Anytime / Anywhere)

Personal & Professional Productivity

Organization of our Students (helping them with tech-
based / real-world skills)

Research and Information Gathering

Supports Varied Learning Styles

Familiarity with Industry Leading Software and Set of Tools

Standardized Device and Environment for Students &
Faculty

     -enhanced collaboration
     -quality in-house support
     -everyone working together


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, November 8, 2023

Why Office 365?

Office 365

  • Storage capacity (OneDrive)
  • Versioning of folders and files
  • Granular controls using active directory
  • Versatility and functionality of the Cloud
  • Access (anytime / anywhere)
  • Collaboration
  • Sharing
  • Familiarity of tools with even greater potential
  • OneNote Class Notebooks (OneNote 2016 >>OneNote
  • Win 10)
  • TEAMS (next big thing)


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, November 5, 2023

The Productivity Behind AI - Lenovo Hungary Factory


Did AI come to this world overnight? Welcome to the Lenovo Ullo factory in Budapest, Hungary. You may find answer here. Experience the Dawn of the AI Era and learn more.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, November 2, 2023

Why Microsoft Surface Tablets & Office 365?

Why Surface Pro Tablets?

  • Supports variety of learning styles
  • Power of the stylus
  • Quality and precision of the HD touch screen
  • Students type, ink, zoom/pan, sketch, highlight and more
  • Processing power of the tablets
  • Attractive price point
  • Familiarity of operating system and software suite


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, October 31, 2023

Happy Halloween


Have a safe and fun Halloween!

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, October 27, 2023

Keys to a Successful Technology Deployment


Looking to equip your people with new technology but not sure where to start? Our team of experts can come to you to audit your existing setup and find the right combination of hardware, software and services to help you get to where you want to be.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, October 24, 2023

HCGI's Partnership with Microsoft

Microsoft's Message: We stand together with you as a TEAM to make sure that
you are successful.

Microsoft's Mission: "Our mission is to empower every person (student/faculty
member) and every organization (school) on the planet to achieve more."

MAGIS = Latin word that means "more" or "better"


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax


Saturday, October 21, 2023

Employment : Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.

Benefits:

  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, October 18, 2023

CresTV Episode 43: Leadership & Culture in the Hybrid Workplace


Join host Neil Fluester as he speaks with Rebecca Cullum, professional leadership and culture consultant, about what it takes for leaders in the hybrid workplace to cultivate effective teams and nurture company culture.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, October 15, 2023

Employment : Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

  • Support outside sales team with information and quotations provided by the manufacturer
  • Answer incoming phone calls from Account Managers, customers, and distributors
  • Manage new and repeat sales by providing product and technical information in a timely manner
  • Work with HCGi field sales and sales management to address specific account needs
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Talk to vendors about products, negotiate pricing, check availability, research alternative products
  • Accurately process customer transactions such as orders, quotes or returns
  • Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, October 12, 2023

Join Our Team!

Technology Leader in Education, Government & Healthcare

Customer Service Representative

Inside Sales

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, October 9, 2023

ThinkCentre M90a Pro Gen 4 – The Best Solution Comes All-in-One


Lenovo ThinkCentre AIO M90a Pro Gen4 – the best solutions come All-in-One With great power comes great productivity. Introducing the ThinkCentre M90a Pro Gen4, the most premium all-in-one desktop PC from Lenovo. Intuitively built for hybrid working, it has been designed with collaboration in mind. The M90a Pro Gen4 offers powerful performance, a 27” display for exceptional visualization, built in security and sets new standards in multi-device connectivity across laptops, ThinkPhone, secondary displays, external storage and more. All of this functionality is packaged in a compact, stylish all-in-one form factor that gives enterprise users and digital content creators the smart working experience they’re looking for. A category leader, the M90a Pro Gen4 sits at the top of the versatile ThinkCentre AIO family that offers solutions from hospital wards to creative studios, reception desks and classrooms.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, October 6, 2023

Public Safety Solutions

Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.

We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.

Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.

Contact our team of professionals today to schedule a review of your next public safety project.

At HCGi, We get IT.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, October 3, 2023

Presentation Systems

From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing.  We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.

Projectors and Displays

Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.

The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative.  For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG. 

For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.

We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget.  All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.

HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, September 30, 2023

Create the ultimate work habitat with Digital Workplace Solutions


Lenovo Digital Workplace Solutions (DWS) provide the services and technology to empower your employees and helps businesses evolve alongside their needs, delivering exceptional experience at high speed. Unlock the benefits of Digital Workplace Solutions, get in touch with your Lenovo representative today.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, September 27, 2023

Enterprise Deployment Services


HCGI offers volume discounts on a wide range of products including all computers and printers. Customers that want to standardize on specific models of a manufacturers computer, can enjoy significant cost savings for any project.  Whether you plan to buy many computers at once or deploy smaller amounts over an extended period, we can help.

Many customers evaluate multiple options before selecting the technology they plan to purchase. After the specific model has been selected, the manufacturer may discontinue that unit before you can buy all the product you need. HCGI works closely with the customer and manufacturer to guarantee the lifespan of a particular model computer so that it can be deployed over time throughout your enterprise.

IT Complexities Eliminated

IT organizations often support mobile workers, distributed locations, and complex environments while adhering to rigorous governance and compliance with full accountability.

As infrastructure becomes more complex, business demands increase and the sophistication of end users expands; IT departments often find it challenging to sustain the rate of change and associated cost controls. Projections of continued shortages in skilled IT labor and adoption of new and potentially disruptive technologies have prompted IT leaders to partner with HCGI to offset risk and assume responsibility for managing their asset fleet.

Whether your organization is installing new technology or redeploying existing assets, HCGI can help. Our experienced project professionals and nationwide resources will properly plan, staff, and execute any project regardless of the complexity. After we have executed on our plan, HCGI will define a repeatable process to complete the project.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, September 24, 2023

Data Center Solutions

At HCGi, we offer data center solutions from each of the market leaders.  Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help. 

Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment.  We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology.  We will show you the strengths and weaknesses of each solution, and act as a trusted advisor. 

Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs.  We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.

Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, September 21, 2023

Crestron AirMedia® Unboxing


Lead Technical Solutions Director Jonathan Garcia shows you how to unbox, configure, and pair the AirMedia® Series 3 Connect Adaptor (AM-TX3-100) and AirMedia® Receiver 3100 (AM-3100-WF) for wireless presentation and conferencing from your personal device. 

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, September 18, 2023

Josie Larkin


Josie Larkin

Account Manager


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Friday, September 15, 2023

Fiona Gambino


Fiona Gambino

Marketing Director


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Tuesday, September 12, 2023

Dell Technologies + Tourists


Now AI lets tourists become scientists, and helps researchers protect coral reefs.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, September 9, 2023

Anita Schweinfurth


Anita Schweinfurth

Enterprise Deployment Services


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Wednesday, September 6, 2023

Bill Maddox


Bill Maddox

Solution Architect


CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Sunday, September 3, 2023

CresTV Episode 39: Programming Control Solutions from a Crestron Service...


Join host Neil Fluester as he speaks with Russ Noble, CEO of ClearAlan, about programming control solutions as a CSP for automation and AV systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, August 31, 2023

Bill Hottman


Bill Hottman

Senior Director
Visual Presentation

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, August 28, 2023

Brian Stubblefield


Brian Stubblefield
Director
Data Center Solutions

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, August 25, 2023

Workload based DDR5 Memory Guidance for PowerEdge Servers


Dell Technologies is the preeminent global resource for servers featuring AMD’s latest 4th Generation AMD EPYC processors.
These servers come in 1- and 2-socket versions in 1U and 2U form factors. This document provides memory configuration recommendations to help customers right-size their servers based on some typical workloads to achieve optimal performance, energy efficiency, and cost effectiveness.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, August 22, 2023

Bill Heneghan


Bill Heneghan
Founder & President

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, August 19, 2023

All About Us

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.

HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

Our Mission
To enjoy success by continuing to satisfy our customers.

In the Community
HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, August 16, 2023

Fujitsu profit protection – Can you detect fraud in in only 5 days or le...


Reduce PoS risks rapidly and efficiently

Identify risks rapidly and with high reliability in less than 5 days. Intelligent detection and immediate alerts for transactions exhibiting repetitive irregularities. Instant reporting of high-risk transactions!

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, August 13, 2023

How to Find Us


HCGI Hartford
(formerly Hartford Computer Group, Inc,)

CORPORATE HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

ILLINOIS National Support Center
Chicago Office
735 McArdle Drive, Suite B
Crystal Lake, IL 60014
815-893-6782 Phone
815-526-3148 Fax

MARYLAND
Mid-Atlantic Training Center
5560 Sterrett Place, Suite 100
Columbia MD 21044
410-202-8042 Phone
443-244-4777 Fax

INVOICE REMIT To Address:
HCGI
P. O. Box 824607
Philadelphia, PA 19182

Thursday, August 10, 2023

Inside Sales

Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:

Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:

  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 

Qualifications:

  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.

Benefits:

  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, August 7, 2023

CresTV Episode 34: What is a Residential Crestron Services Provider (CSP)?


Join host Neil Fluester as he speaks with Jonathan Sinasac, the managing director of Leading IT Middle East, and a Residential Crestron Services Provider about the importance of CSPs in the residential space.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Friday, August 4, 2023

Customer Service Representative

Job Description

HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties:

  • Support outside sales team with information and quotations provided by the manufacturer
  • Answer incoming phone calls from Account Managers, customers, and distributors
  • Manage new and repeat sales by providing product and technical information in a timely manner
  • Work with HCGi field sales and sales management to address specific account needs
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
  • Talk to vendors about products, negotiate pricing, check availability, research alternative products
  • Accurately process customer transactions such as orders, quotes or returns
  • Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills:

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred

HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method:

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Tuesday, August 1, 2023

Audio Visual Technician


Job Description:

Position is responsible for assisting AV projects. Ideal candidate is well versed in Audio Visual equipment and its installation to include interactive boards, projectors and displays. Excellent customer service skills required. Ideal candidate should be familiar with Crestron control systems as well as Zoom, Teams, Rooms and Extron platforms. Knowledgeable of various mounting approaches, whether ceiling, wall, or column mounted is a plus.

Duties & Responsibilities:
  • Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
  • Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
  • Required to complete assignments in a timely manner.
  • Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
  • Basic understanding of AV installation, construction techniques and structured cabling.
  • Knowledge of low voltage cabling is required.
  • Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
  • Experience with test equipment required for commissioning.
  • Ability to work under pressure within specified deadlines.
  • Excellent organizational skills and the desire to work for a professional company.
  • Ability to work well with others in a team environment.
  • Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
  • Maintaining a clean and safe working environment at all times.
  • At least 2 years’ experience installing complex Audio Video Systems.
  • Ability to lift 50 lbs.
  • Flexibility to travel or work overtime as necessary.
Education

Minimum High School Diploma or GED

About HCGi

HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator celebrating 24-years in business in the Mid-Atlantic region.

With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our Operations Center, based in Chicago, serves as our primary order fulfillment and customer service center. HCGI represents over 200 hardware and software manufacturers. We hold high-end certifications from Crestron, Dell, HP, HPE, Google, Lenovo, NetApp, and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.

HCGi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Type: Salary plus benefits

Salary: Starting at $40,000

Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, July 29, 2023

Fujitsu PRIMERGY RX2540 M7 - The data center standard without compromise


The Fujitsu PRIMERGY RX2540 M7 generation x86 server based on dual-sockets delivers the latest in performance, improved usability, and flexible expandability in an optimized compact 2U chassis. A performance improvement of more than 40% compared to the previous generation can be expected with the combination of up to 60 CPU cores, DDR5 memory, 4 UPI links, PCIe 5.0 support and excellent expandability with up to 12x 3.5" SAS/SATA or up to 24x 2.5" SAS/SATA/NVMe storage devices.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Wednesday, July 26, 2023

Public Safety Solutions

Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.

We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.

Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.

Contact our team of professionals today to schedule a review of your next public safety project.

At HCGi, We get IT.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Sunday, July 23, 2023

Presentation Systems

From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing.  We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.

Projectors and Displays

Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.

The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative.  For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG. 

For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.

We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget.  All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.

HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax