5560 Sterrett Place, Suite 100
Friday, December 29, 2023
Enterprise Deployment Services
5560 Sterrett Place, Suite 100
Monday, December 25, 2023
Merry Christmas
5560 Sterrett Place, Suite 100
Saturday, December 23, 2023
Lenovo L Series100Hz Monitors For Hybrid Living
5560 Sterrett Place, Suite 100
Wednesday, December 20, 2023
Data Center Solutions
At HCGi, we offer data center solutions from each of the market leaders. Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help.
Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. We will show you the strengths and weaknesses of each solution, and act as a trusted advisor.
Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs. We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.
Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.
5560 Sterrett Place, Suite 100
Sunday, December 17, 2023
Lenovo Technology Powers F1 for All
5560 Sterrett Place, Suite 100
Thursday, December 14, 2023
ColorWorks Label Printers | Identify Patient Information with Color Labe...
5560 Sterrett Place, Suite 100
Friday, December 8, 2023
Success Stories : Baltimore County Lenovo
Delivering best-in-class solutions for 10,000 users
Background
For over 10 years, HCGi has delivered technology solutions to Baltimore County. We work with both the Desktop Team and the Data Center Team to provide best-in-class solutions for various technologies. With over 10,000 users, this organization has a wide variety of technology needs.
HCGi has delivered a full range of products including HP printers, Epson projectors and Lenovo PC’s for the desktop team to HP Synergy and NetApp data storage for the Data Center.
5560 Sterrett Place, Suite 100
Tuesday, December 5, 2023
Crestron Integrated Partners at InfoComm® 2023: SMART Technologies
5560 Sterrett Place, Suite 100
Saturday, December 2, 2023
Please Meet Mike Barrett Our Senior Solutions Architect
5560 Sterrett Place, Suite 100
Wednesday, November 29, 2023
Success Stories : Loyola Blakefield
OLD School goes New with a complete Microsoft Solution provided by HCGi
Since 2015 HCGi has been configuring, delivering, implementing and servicing Microsoft Surface Pro Tablets to all the incoming students at one of the oldest schools in the country, Loyola Blakefield High School in Maryland
It starts with the Microsoft Office 365 Education Package. These Familiar applications and always-accessible files make building any curriculum seamless and easy on Android, iOS or Windows devices
All students receive:
Microsoft Surface tablet, pen, and rugged cover for the entire tablet
All this is covered under a 4-year Warranty
HCGi works with Loyola Information technology for quick access to loaner/spares as needed and the Campus Store stocks all the accessories
Teachers and Students have been extremely happy. Let us show you.
5560 Sterrett Place, Suite 100
Sunday, November 26, 2023
Crestron Flex Pods: Setup Made Simple
5560 Sterrett Place, Suite 100
Thursday, November 23, 2023
Happy Thanksgiving
5560 Sterrett Place, Suite 100
Monday, November 20, 2023
Contact Us
Friday, November 17, 2023
Contracts
HCGI has been awarded the following contract vehicles:
- GSA Schedule 581
- MEEC AV Contract 2018
- Howard County Audio Visual Installation Contract 2018
- Howard County AV Products Contract 2018
- NASPO 2018 Contract
- NCPA 2018
- State of Maryland DOIT Hardware Contract
- State of Maryland DOIT Software Contract
- State of Maryland DOIT Consulting Contract
- Montgomery County Tech Contract
- State of Delaware Computer Contract
*Please note, this list is subject to change.
5560 Sterrett Place, Suite 100
Tuesday, November 14, 2023
Introducing Lenovo's ThinkStation P8 Powered by AMD Ryzen™ Threadripper™...
5560 Sterrett Place, Suite 100
Saturday, November 11, 2023
Why a Better Educational Experience?
Access (Anytime / Anywhere)
Personal & Professional Productivity
Organization of our Students (helping them with tech-
based / real-world skills)
Research and Information Gathering
Supports Varied Learning Styles
Familiarity with Industry Leading Software and Set of Tools
Standardized Device and Environment for Students &
Faculty
-enhanced collaboration
-quality in-house support
-everyone working together
5560 Sterrett Place, Suite 100
Wednesday, November 8, 2023
Why Office 365?
Office 365
- Storage capacity (OneDrive)
- Versioning of folders and files
- Granular controls using active directory
- Versatility and functionality of the Cloud
- Access (anytime / anywhere)
- Collaboration
- Sharing
- Familiarity of tools with even greater potential
- OneNote Class Notebooks (OneNote 2016 >>OneNote
- Win 10)
- TEAMS (next big thing)
5560 Sterrett Place, Suite 100
Sunday, November 5, 2023
The Productivity Behind AI - Lenovo Hungary Factory
5560 Sterrett Place, Suite 100
Thursday, November 2, 2023
Why Microsoft Surface Tablets & Office 365?
Why Surface Pro Tablets?
- Supports variety of learning styles
- Power of the stylus
- Quality and precision of the HD touch screen
- Students type, ink, zoom/pan, sketch, highlight and more
- Processing power of the tablets
- Attractive price point
- Familiarity of operating system and software suite
5560 Sterrett Place, Suite 100
Tuesday, October 31, 2023
Happy Halloween
5560 Sterrett Place, Suite 100
Friday, October 27, 2023
Keys to a Successful Technology Deployment
5560 Sterrett Place, Suite 100
Tuesday, October 24, 2023
HCGI's Partnership with Microsoft
5560 Sterrett Place, Suite 100
Saturday, October 21, 2023
Employment : Inside Sales
Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.
HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office.
Summary:
Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.
Responsibilities:
- Generates, qualifies, and manages a consistent pipeline of sales opportunities.
- Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
- Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
- Maintains high standards for list integrity and strategic targeting to ensure quality leads.
- Develop marketing strategies for customers in assigned territory.
- Communicates research and potential account opportunities to sales team
- Captures key existing customer data to uncover upsell/cross-sell opportunities
- Keep abreast of new products, schedule and participate in training, and coordinate with sales team.
Qualifications:
- Recent graduate with Bachelor’s degree in marketing or business preferred.
- Knowledge of principles and methods for promoting and selling Information technology products/services.
- Outstanding communication (written, verbal, telephone) and active listening skills.
- Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
- Proficient with Microsoft Office with a strong background in Excel.
- Ambitious, goal-oriented, and self-motivated.
Benefits:
- Hybrid work environment
- Medical, Dental and HAS
- Vacation and Personal Days
- Matching 401K Plan
- Salary plus incentives
5560 Sterrett Place, Suite 100
Wednesday, October 18, 2023
CresTV Episode 43: Leadership & Culture in the Hybrid Workplace
5560 Sterrett Place, Suite 100
Sunday, October 15, 2023
Employment : Customer Service Representative
Job Description
HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.
We are currently looking for a Customer Service Representative in our Columbia MD office. It is a salary-based position and includes bonus opportunities. We also offer health, dental, vision insurance and 401K match.
Job Duties:
- Support outside sales team with information and quotations provided by the manufacturer
- Answer incoming phone calls from Account Managers, customers, and distributors
- Manage new and repeat sales by providing product and technical information in a timely manner
- Work with HCGi field sales and sales management to address specific account needs
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Talk to vendors about products, negotiate pricing, check availability, research alternative products
- Accurately process customer transactions such as orders, quotes or returns
- Develop excellent working relationships with distributors and manufacturers
Job Requirements / Desired Skills:
- Bachelor / Associate Degree preferred but not required
- 2+ years of experience working in an IT marketing or customer service environment
- Strong written and verbal communication skills
- Multitasking with attention to detail
- Strong interpersonal skills.
- Self-motivated with superior problem solving
- Excellent time management skills
- Ability to create outstanding customer relationships
- Ability and desire to respond to and resolve customer problems and complaints
- Knowledge of / ability to learn key business software applications
- Proficient IT skills including Microsoft Excel and Outlook
- Computer Hardware Software knowledge / experience preferred
HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
Salary: Starting USD 40000 Per Year
Job Type: Employee
Job Status: Full Time
Apply Method:
Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM
#WeGetIT
5560 Sterrett Place, Suite 100
Thursday, October 12, 2023
Join Our Team!
Technology Leader in Education, Government & Healthcare
Customer Service Representative
Inside Sales
5560 Sterrett Place, Suite 100
Monday, October 9, 2023
ThinkCentre M90a Pro Gen 4 – The Best Solution Comes All-in-One
5560 Sterrett Place, Suite 100
Friday, October 6, 2023
Public Safety Solutions
Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.
We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.
Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.
Contact our team of professionals today to schedule a review of your next public safety project.
At HCGi, We get IT.
5560 Sterrett Place, Suite 100
Tuesday, October 3, 2023
Presentation Systems
From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing. We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.
Projectors and Displays
Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.
The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative. For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG.
For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.
We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget. All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.
HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.
5560 Sterrett Place, Suite 100
Saturday, September 30, 2023
Create the ultimate work habitat with Digital Workplace Solutions
5560 Sterrett Place, Suite 100
Wednesday, September 27, 2023
Enterprise Deployment Services
5560 Sterrett Place, Suite 100
Sunday, September 24, 2023
Data Center Solutions
At HCGi, we offer data center solutions from each of the market leaders. Whether you are looking for increased data storage, additional compute capacity, reliable data backup and restore, or you just need to replace existing equipment- HCGi is here to help.
Our value add is to bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. We will show you the strengths and weaknesses of each solution, and act as a trusted advisor.
Whether you wish to explore Hybrid-IT solutions, Converged Infrastructure, or a more traditional approach to compute and storage, our Solution Architects can help to build a custom solution for your needs. We can also assist with installation and data migration services upon request, and we are also at your side for the full life-cycle of the equipment with post-sale support as needed.
Regardless of which data center technology you prefer, HCGi is your trusted partner in keeping your data center optimized and running efficiently for years to come.
5560 Sterrett Place, Suite 100
Thursday, September 21, 2023
Crestron AirMedia® Unboxing
5560 Sterrett Place, Suite 100
Monday, September 18, 2023
Josie Larkin
5560 Sterrett Place, Suite 100
Friday, September 15, 2023
Fiona Gambino
5560 Sterrett Place, Suite 100
Tuesday, September 12, 2023
Dell Technologies + Tourists
5560 Sterrett Place, Suite 100
Saturday, September 9, 2023
Anita Schweinfurth
5560 Sterrett Place, Suite 100
Wednesday, September 6, 2023
Bill Maddox
5560 Sterrett Place, Suite 100
Sunday, September 3, 2023
CresTV Episode 39: Programming Control Solutions from a Crestron Service...
5560 Sterrett Place, Suite 100
Thursday, August 31, 2023
Bill Hottman
5560 Sterrett Place, Suite 100
Monday, August 28, 2023
Brian Stubblefield
5560 Sterrett Place, Suite 100
Friday, August 25, 2023
Workload based DDR5 Memory Guidance for PowerEdge Servers
5560 Sterrett Place, Suite 100
Tuesday, August 22, 2023
Bill Heneghan
5560 Sterrett Place, Suite 100
Saturday, August 19, 2023
All About Us
HCGi Hartford (HCGi) is an employee-owned, privately held IT integrator and hardware dealer celebrating 25 years in business in the Mid-Atlantic and beyond.
With headquarters in Columbia, Maryland, HCGi has deep roots in the state with many Maryland state agencies, leading school districts and universities as clients. Our National Support Center, based in the Chicago area, serves as our primary order fulfillment and customer service center.
HCGi represents over 200 hardware and software manufacturers. We are an HP Elite Partner and hold high-end certifications from Dell, HP, HPE, Google, Lenovo, NetApp and VMWare. Our dedicated account managers are empowered to do whatever it takes to satisfy our customers, as we highly value our long-term customer relationships.
Our Mission
To enjoy success by continuing to satisfy our customers.
In the Community
HCGI and its employees recognize the importance of giving back to the community. This giving back takes many forms, from international disaster relief to local community support to green initiatives.
5560 Sterrett Place, Suite 100
Wednesday, August 16, 2023
Fujitsu profit protection – Can you detect fraud in in only 5 days or le...
5560 Sterrett Place, Suite 100
Sunday, August 13, 2023
How to Find Us
Thursday, August 10, 2023
Inside Sales
Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.
HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office.
Summary:
Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.
Responsibilities:
- Generates, qualifies, and manages a consistent pipeline of sales opportunities.
- Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
- Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
- Maintains high standards for list integrity and strategic targeting to ensure quality leads.
- Develop marketing strategies for customers in assigned territory.
- Communicates research and potential account opportunities to sales team
- Captures key existing customer data to uncover upsell/cross-sell opportunities
- Keep abreast of new products, schedule and participate in training, and coordinate with sales team.
Qualifications:
- Recent graduate with Bachelor’s degree in marketing or business preferred.
- Knowledge of principles and methods for promoting and selling Information technology products/services.
- Outstanding communication (written, verbal, telephone) and active listening skills.
- Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
- Proficient with Microsoft Office with a strong background in Excel.
- Ambitious, goal-oriented, and self-motivated.
Benefits:
- Hybrid work environment
- Medical, Dental and HAS
- Vacation and Personal Days
- Matching 401K Plan
- Salary plus incentives
5560 Sterrett Place, Suite 100
Monday, August 7, 2023
CresTV Episode 34: What is a Residential Crestron Services Provider (CSP)?
5560 Sterrett Place, Suite 100
Friday, August 4, 2023
Customer Service Representative
Job Description
HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.
We are currently looking for a Customer Service Representative in our Columbia MD office. It is a salary-based position and includes bonus opportunities. We also offer health, dental, vision insurance and 401K match.
Job Duties:
- Support outside sales team with information and quotations provided by the manufacturer
- Answer incoming phone calls from Account Managers, customers, and distributors
- Manage new and repeat sales by providing product and technical information in a timely manner
- Work with HCGi field sales and sales management to address specific account needs
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Talk to vendors about products, negotiate pricing, check availability, research alternative products
- Accurately process customer transactions such as orders, quotes or returns
- Develop excellent working relationships with distributors and manufacturers
Job Requirements / Desired Skills:
- Bachelor / Associate Degree preferred but not required
- 2+ years of experience working in an IT marketing or customer service environment
- Strong written and verbal communication skills
- Multitasking with attention to detail
- Strong interpersonal skills.
- Self-motivated with superior problem solving
- Excellent time management skills
- Ability to create outstanding customer relationships
- Ability and desire to respond to and resolve customer problems and complaints
- Knowledge of / ability to learn key business software applications
- Proficient IT skills including Microsoft Excel and Outlook
- Computer Hardware Software knowledge / experience preferred
HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.
Salary: Starting USD 40000 Per Year
Job Type: Employee
Job Status: Full Time
Apply Method:
Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM
#WeGetIT
5560 Sterrett Place, Suite 100
Tuesday, August 1, 2023
Audio Visual Technician
- Responsible for daily project update with hours worked, mileage driven and any job specific information that may affect the project’s original completion requirements.
- Responsible for all project documentation including markup drawings for as built documentation, commissioning report, and close out documentation.
- Required to complete assignments in a timely manner.
- Ability to manage projects and provide daily field reports to the Project Manager with drawings of each project.
- Basic understanding of AV installation, construction techniques and structured cabling.
- Knowledge of low voltage cabling is required.
- Proficiency with hand/power tools, low voltage wiring, trim-out and installation of wall and ceiling mounts.
- Experience with test equipment required for commissioning.
- Ability to work under pressure within specified deadlines.
- Excellent organizational skills and the desire to work for a professional company.
- Ability to work well with others in a team environment.
- Basic knowledge and physical experience with installation including projection screens, display mounts, ceiling speakers, wired microphones and equipment racks.
- Maintaining a clean and safe working environment at all times.
- At least 2 years’ experience installing complex Audio Video Systems.
- Ability to lift 50 lbs.
- Flexibility to travel or work overtime as necessary.
5560 Sterrett Place, Suite 100
Saturday, July 29, 2023
Fujitsu PRIMERGY RX2540 M7 - The data center standard without compromise
5560 Sterrett Place, Suite 100
Wednesday, July 26, 2023
Public Safety Solutions
Technology has become an integral part of public safety services. Whether your agency is researching and installing new technology, or refreshing existing assets, HCGi is here to help. We implement some of the most advanced public safety solutions for clients throughout the Mid-Atlantic. Our professionalism and attention to detail make HCGi the premier choice for all of your public safety needs.
We bring best-in-breed solutions to the table for you, assist in the technical evaluation process, and then help you make the most informed decision possible based upon the unique needs and requirements of your environment. We pride ourselves on being an agnostic solution provider, and we offer each client a clear picture of the competitive landscape as they engage in picking a technology. HCGi acts as your trusted advisor throughout the process.
Once you've settled on a solution, our experienced project managers will properly plan, staff, and execute your project on your timeline.
Contact our team of professionals today to schedule a review of your next public safety project.
At HCGi, We get IT.
5560 Sterrett Place, Suite 100
Sunday, July 23, 2023
Presentation Systems
From Huddle Rooms, Classrooms, Conference Rooms and Auditoriums, HCGI has the complete Solution for you. We will visit your company for an on-site survey and follow up with an itemized proposal and drawing. We have provided this service to institutions such as Johns Hopkins University, University of Maryland College Park, the State of Maryland, Delaware State University, Loyola Blakefield, just to name a few.
Projectors and Displays
Our Projector Premier Partner is Epson that offers the finest, most affordable projectors. Through Epson’s Brighter Futures program you get the opportunity to make the most of your technology budget. Epson products deliver low cost of ownership, high performance, and reliability, plus the features and functions that you need most to support teaching and learning in the classroom, the computer lab, the auditorium and anywhere students and educators engage in instruction.
The Epson Brighter Futures program is available for all K-12 and Higher Education institutions and educators through HCGi. There are no purchasing requirements or minimums. the only requirement is to work with HCGI’s Authorized Brighter Futures representative. For Displays, we provide the leading manufacturers such as Samsung, Sharp, Vizio, and LG.
For Interactive Collaboration needs, HCGi offers The Infocus Mondopad, Sharp Interactive displays, Epson Brightlink, and the Cisco Spark series. We can install many ranges of size, price, connectivity, and wireless capabilities.
We also offer Control Systems such as Extron, Crestron, and Kramer. HCGi will customize your proposal to include the best control system for your needs and budget. All systems can be tailored to work with your existing Video Teleconferencing Solution or we can recommend a replacement.
HCGI’s experienced team of experts have implemented both small and large-scale network video solutions for clients in the K-12, Higher Education, Financial, Healthcare, and Commercial business industries.
5560 Sterrett Place, Suite 100