Sunday, February 26, 2023

Chromebook Vero 712 - Sustainable Learning | Acer


See and do more with the Acer Chromebook Vero 712. This 3:2 aspect ratio Chromebook for schools features a 12th Gen Intel® Core™ processor that enables students to do coding on their Chromebooks faster than ever before.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Thursday, February 23, 2023

Solutions Summit Tech Expo

Thursday March 30, 2023

9:00am – 3:00pm

Merriweather Marriott Lakehouse Hotel
10209 Wincopin Circle, Columbia, MD 21044

Breakout Sessions 10:00am -12:30pm
General Session 12:30pm – Guest Speaker
Buffet Lunch / Free Parking / Giveaways

JOIN US FOR OUR ANNUAL TECH SUMMIT

Our vendor showcase will highlight
the very latest solutions for your organization.
Breakout sessions will focus on the key trends in
data safety, storage, and presentation systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Monday, February 20, 2023

Our Upcoming Keynote Speaker : Patrick O'Malley


ChatGPT and AI :

If you have heard about ChatGPT and AI, you're probably both excited but concerned. Your instincts are correct. This presentation will show you how it can be amazing for your work life and personal life. You will see some of the ways that ChatGPT and AI will simplify your life, save you time, save you money, and help you learn faster. Practical take aways will include:

what ChatGPT can do, with practical examples you'll use every day
increase your productivity by 2-4 times
what specific things you can do to prepare for dramatic changes
Some AI tools
how it will affect your children
how it will affect the world (like a science fiction movie)
Come and learn about the cutting edge of AI technology, and find out how you can transform your organization.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax


Friday, February 17, 2023

Lenovo Late Night I.T. Season 2 | Automation: So, you got a bot…


Cue the sentimental tunes. We love bots, and their progeny are not evil overlords but business’s productive new friends.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax



Tuesday, February 14, 2023

Tech Summit at the Merriweather Marriott Lakehouse Hotel : March 30th



Thursday, March 30, 2023

Join us for our annual Tech Summit at the Merriweather Marriott Lakehouse Hotel.
Our vendor showcase will highlight the very latest solutions for your organization.
Breakout sessions will focus on the key trends in data safety,
storage, and presentation systems.

CORPORATE HEADQUARTERS
5560 Sterrett Place, Suite 100
Columbia, MD 21044

410-202-8042 Phone
443-244-4777 Fax

Saturday, February 11, 2023

We'd Love to Hear From You!


HCGI Hartford
(formerly Hartford Computer Group, Inc,)

CORPORATE HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

ILLINOIS National Support Center
Chicago Office
735 McArdle Drive, Suite B
Crystal Lake, IL 60014
815-893-6782 Phone
815-526-3148 Fax

MARYLAND
Mid-Atlantic Training Center
5560 Sterrett Place, Suite 100
Columbia MD 21044
410-202-8042 Phone
443-244-4777 Fax

INVOICE REMIT To Address:
HCGI
P. O. Box 824607
Philadelphia, PA 19182

Wednesday, February 8, 2023

AirMedia® Wireless Presentation and Conferencing


AirMedia® wireless presentation makes it easy for anyone to connect, present and hold successful meetings. Take a look at the AirMedia® line up, AM-3100, AM-3200, AM-TX3-3100, and the capabilities of what they each bring to the meeting room. From more affordable to more advanced options, AirMedia® wireless presentation makes it easy to bring a seamless experience to any space.

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Sunday, February 5, 2023

Inside Sales


Founded in 1996, HCGi Hartford Inc. (HCGi), has over 25 years of proven experience in technology sales and service to Maryland and Delaware clients.

HCGi is seeking a recent graduate looking to start their sales career in the technology and IOT industry. This position is based out of our Columbia, MD office. 

Summary:
Actively collaborates with field sales organization, customer service, and marketing to generate a robust pipeline of qualified sales opportunities through strategic cold calling/prospecting tactics within inbound and outbound marketing channels.

Responsibilities:
  • Generates, qualifies, and manages a consistent pipeline of sales opportunities.
  • Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
  • Tracks leads, contacts, accounts and forecasting utilizing Salesforce CRM.
  • Maintains high standards for list integrity and strategic targeting to ensure quality leads.
  • Develop marketing strategies for customers in assigned territory.
  • Communicates research and potential account opportunities to sales team
  • Captures key existing customer data to uncover upsell/cross-sell opportunities
  • Keep abreast of new products, schedule and participate in training, and coordinate with sales team. 
Qualifications:
  • Recent graduate with Bachelor’s degree in marketing or business preferred.
  • Knowledge of principles and methods for promoting and selling Information technology products/services.
  • Outstanding communication (written, verbal, telephone) and active listening skills.
  • Previous experience utilizing sales and marketing platforms (Salesforce CRM) and customer service management software preferred.
  • Proficient with Microsoft Office with a strong background in Excel.
  • Ambitious, goal-oriented, and self-motivated.
Benefits:
  • Hybrid work environment
  • Medical, Dental and HAS
  • Vacation and Personal Days
  • Matching 401K Plan
  • Salary plus incentives
Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax

Thursday, February 2, 2023

Customer Service Representative

Job Description
HCGi is an employee-owned company specializing in technology solutions for government and education customers. We work with our customers to review the latest technology, generating quotes to help achieve their project goals. Our customer service reps support our Account Managers who have decades of experience in the computer industry. Ninety-five percent of our customers are repeat customers. We take our commitment to excellence very seriously and pledge to our customers to consistently deliver the right products and quality services at the best value. We also believe in a work/life balance.

We are currently looking for a Customer Service Representative in our Columbia MD office.  It is a salary-based position and includes bonus opportunities.  We also offer health, dental, vision insurance and 401K match.

Job Duties
Support outside sales team with information and quotations provided by the manufacturer
Answer incoming phone calls from Account Managers, customers, and distributors
Manage new and repeat sales by providing product and technical information in a timely manner
Work with HCGi field sales and sales management to address specific account needs
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Talk to vendors about products, negotiate pricing, check availability, research alternative products
Accurately process customer transactions such as orders, quotes or returns
Develop excellent working relationships with distributors and manufacturers

Job Requirements / Desired Skills

  • Bachelor / Associate Degree preferred but not required
  • 2+ years of experience working in an IT marketing or customer service environment
  • Strong written and verbal communication skills
  • Multitasking with attention to detail
  • Strong interpersonal skills.
  • Self-motivated with superior problem solving
  • Excellent time management skills
  • Ability to create outstanding customer relationships
  • Ability and desire to respond to and resolve customer problems and complaints
  • Knowledge of / ability to learn key business software applications
  • Proficient IT skills including Microsoft Excel and Outlook
  • Computer Hardware Software knowledge / experience preferred
HCGi Hartford, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

Salary: Starting USD 40000 Per Year

Job Type: Employee

Job Status: Full Time

Apply Method: Please forward resume and cover letter by e-mail to (no calls or agencies please): HR@HCGI.COM

#WeGetIT

Corporate HQ
5560 Sterrett Place, Suite 100
Columbia, MD 21044
410-202-8042 Phone
443-244-4777 Fax